Chat Support Executive

2 days ago

Lucknow Uttar Pradesh, India IDEAL PLACEMENT Full time

Profile - **Chat Support Executive (Work From Office )**

Location - **Hazratganj, Lucknow**

Qualification - **12th/ Graduate**

Salary - **11,500 - 15,500/pm**

Experience - **Fresher & Experience both can apply**

**Job Description:

- **
- **Fluent English Communication.**:

- A chat Support Executive, also known as a chat support agent.
- Customer Quairy Resoloved.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Contact for more information - 8182836411 ( HR Shivani)**

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 8081045526

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