Admin & Chat Associate

10 hours ago

Delhi Delhi, India INTERNATIONAL SCHOOLING Full time

Job description:

- 9971736452

Age not more than 30 years

Looking for Immediate Joiner

Current location should be Delhi NCR only with Excellent written and spoken and typing speed

About Us

We are a global online school committed to delivering high-quality education to students around the world. We believe in excellent communication, efficient operations, and putting students’ needs first.

Role Overview

We are looking for a Chat & Admin Associate who will handle chat-based communication with students/parents and perform administrative tasks to support the school’s operations. This person will be the friendly first point of contact, helping with queries, data-entry, scheduling, and ensuring processes run smoothly.

Key Responsibilities
- Provide accurate information about courses, admissions, schedules, and policies.
- Log and track all interactions in our CRM or chat system.
- Escalate complex issues to the relevant team and ensure follow-ups.
- Maintain and update student and administrative records.
- Assist with scheduling sessions, meetings, and events.
- Help prepare reports or summaries of queries, trends, or issues as needed.
- Support other administrative tasks (filing, data entry, documentation) to ensure smooth office workflow.
- Work in coordination with other teams (Academic, Admissions, Operations) to improve communication and process efficiency.

Qualifications / Requirements
- Bachelor’s degree in any field (or equivalent qualification).
- Excellent written and spoken English; strong grammar, clear communication.
- Strong interpersonal skills; patient, empathetic, and service-oriented.
- Good organizational skills; ability to multitask and prioritize tasks.
- Flexible with working hours including shifts, if required.
- Willingness to learn and work under supervision.

What We Offer
- A supportive, friendly work environment.
- Training and development opportunities.
- Opportunity to work with a global team and international students.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,368.65 - ₹49,749.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Work from home

Work Location: In person

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