
Customer Service Assistant
4 days ago
**Key Responsibilities**
- **Customer Interaction**:
- Provide accurate, valid, and complete information about products and services.
- **Issue Resolution**:
- Identify and assess customers' needs to ensure satisfaction.
- Resolve product or service issues by clarifying complaints, determining the cause of the problem, and offering solutions.
- Follow up to ensure resolution.
- **Customer Retention**:
- Build sustainable relationships and trust with customers through open and interactive communication.
- Upsell or cross-sell products and services as appropriate.
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9321714132
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