Customer Service Assistant

1 week ago


Mumbai, Maharashtra, India Senses Full time
Company Description

Senses is a men's clothing brand that offers timeless style and quality craftsmanship. Our collection of T-shirts, trousers, and polos combines classic elements with contemporary flair to meet the needs of today's modern man. Made from premium materials, our products feature tailored fits, ensuring comfort and confidence for any occasion. Join our community of discerning men who value quality, sophistication, and effortless style.

Role Description

This is a full-time, on-site role for a Customer Service Assistant. The position is located in Parel. The Customer Service Assistant will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and managing communication with customers. The role involves resolving issues, addressing concerns, and ensuring a positive customer experience.

Qualifications
  • Strong Interpersonal Skills and effective Communication abilities
  • Experience in Customer Service, Customer Support, and ensuring Customer Satisfaction
  • Ability to work independently and collaboratively within a team
  • Excellent problem-solving skills and attention to detail
  • Prior experience in retail or fashion industry is a plus
  • High school diploma or equivalent; a bachelor's degree is preferred


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