Customer Support Representative
2 days ago
Job Description: Customer Support Executive
Position: Customer Support Executive
Location: Bangalore
**Salary**: 16,000 - 20,000 INR CTC
Job Summary:
We are looking for a reliable and enthusiastic Customer Support Executive to join our
team. The primary responsibility of this role is to provide excellent customer service and
customer-centric approach, and fluency in Kannada.
Key Responsibilities:
timely and efficient manner.
- Provide accurate information about products and services to customers.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Document customer interactions and feedback in the CRM system.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
- Escalate complex customer issues to the appropriate department for resolution.
- Contribute to the improvement of customer support processes and procedures.
Qualifications and Skills:
- PUC (Pre-University Course) or any degree.
- Excellent communication skills in Kannada and basic proficiency in English.
- Strong problem-solving skills and attention to detail.
- Ability to handle customer complaints and difficult situations with patience and
professionalism.
- Proficiency in using Word and Excel.
- A customer-centric attitude with a commitment to providing exceptional service.
**Looking for immediate joiner**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 9364897946
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