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Front Office Assistant

2 weeks ago

New Alipore Kolkata West Bengal, India Analytic Consultancy Bureau Private Limited Full time

Roles and Responsibilities need to handle:

- **Reception Duties**: Greeting visitors, answering phone calls, and directing inquiries to the appropriate person or department.
- **Administrative Support**: Providing administrative assistance such as scheduling appointments, managing calendars, and organizing meetings.
- **Customer Service**: Assisting clients or customers with inquiries, requests, or complaints in a professional and courteous manner.
- **Maintaining Records**: Keeping accurate records of visitors, appointments, and other relevant information using office software or systems.
- **Office Maintenance**: Ensuring the front office area is clean, organized, and well-maintained, including restocking supplies as necessary.
- **Assisting with Special Projects**: Supporting other departments or teams with tasks such as data entry, research, or event planning.
- **Technology Proficiency**: Being proficient in using office equipment such as computers, printers, scanners, and multi-line phone systems.
- **Confidentiality**: Handling sensitive information with discretion and maintaining confidentiality at all times.
- **Problem Solving**: Handling unexpected situations calmly and efficiently, such as resolving scheduling conflicts or addressing visitor concerns.
- **Team Collaboration**: Collaborating with colleagues and other departments to ensure smooth operations and effective communication within the organization.
- **Adherence to Policies and Procedures**: Following company policies and procedures, as well as any relevant regulations or compliance requirements.
- **Continuous Improvement**: Seeking opportunities to streamline processes, improve efficiency, and enhance the overall effectiveness of front office operations.

Minimum 8Years experience in the relevant field.

Language Proficiency (English, Hindi, Bengali) and presentable with interpersonal skills.

Age Criteria: 35Years to 45Years

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹33,000.00 per month

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Front desk: 8 years (preferred)
- English: 8 years (preferred)

**Language**:

- English (preferred)

Work Location: In person