Customer Experience- Chat Process
2 weeks ago
Manage and resolve variety of customer requests
- Educate customer about product features and assist in troubleshooting the issue related to it
- Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders.
- Analyze data and present trends to internal stakeholders
- Strong communication skills in English and Hindi
- Ability to understand customers issue and point of view and answering his queries accordingly
- Self-starter with a natural curiosity to learn new skills in an Ever-changing environment Good presentation skills.
- Fresh Desk Knowledge would be added benefit
Immediate Joiner prefer
Must have minimum 2 years of experience in chat process**.**
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 2 years (preferred)
**Speak with the employer**
+91 9289425813
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