International Voice Call Executive

2 days ago


Ernakulam, India Gravitas iSolutions Full time

**MALE CANDIDATES WITH GOOD AMERICAN ACCENT ENGLISH NEED TO RESPOND ONLY**

**Job description Job details - Customer Service - Voice Call (USA)**

**Roles & Responsibilities**:
Work directly with customers via telephone to describe products and/or services.

Identifies customer issues and provides appropriate solutions.

Be willing to place 10-50 calls per day reading a script and transferring calls if customer is interested.

Be willing to accept incoming calls and eventually answering basic information and or make hotel reservations on behalf of the guest at our hotel.

Be willing to learn new tasks and help others with their tasks.

Calls to be answered or placed between 3 PM and 11 PM IST Monday thru Saturday EST no calls whatsoever after this time block.

Work Schedule: 3 PM IST - 11:00 PM IST

Job Location: Ernakulam City.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Evening shift
- US shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English with American Accent? (preferred)

**Speak with the employer**
+91 9995894274


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