User Researcher Ii

4 days ago

Bengaluru Karnataka, India Microsoft Full time

The Microsoft Cloud for Industry team is looking for a passionate and innovative User Researcher II to craft our growing UX research practice for our growing team. We are a diverse team of researchers that come from various research backgrounds that include academia and applied product design. We value collaboration and individuality and are eager to share best practices and new trends with each other as we evolve our research practice.

You will build a deep understanding of users and market and conduct analyses in a fast-paced environment. You’ll have experience conducting a variety of analyses in different situations, from exploratory analyses to generative hypotheses to driving UX health metrics that shape product experience. You’ll influence change at all stages of product development by delivering exciting oral, written, and visual presentations about your findings. Your primary job as an advocate for our users is to help the product team understand what would make a user’s experiences natural, useful, and delightful.

**Responsibilities**:

- Work closely with multidisciplinary product teams to identify high-impact opportunities for User Research in the rapidly growing enterprise space and translating those opportunities into a comprehensive UX research program.
- Conduct a mixture of qualitative and quantitative research activities to inform product design.
- Communicate your findings in a clear, concise, and visual (when appropriate) manner to key stakeholders and drive meaningful action based on those findings.
- Scale your impact through research coaching, enablement, and evangelizing best practice.
- Contribute to evolution of standards for enterprise user research practice in partnership with other Microsoft researchers.
- Embody our culture and values

**Qualifications**:

- A minimum of MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or a related field, OR significant industry experience
- 3-5 years of experience conducting product design research
- 3+ years of experience with a wide variety of design research methodologies including but not limited to: usability studies, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, benchmarks, scorecards, competitive reviews, and surveys
- 3+ years experience driving User Experience outcomes in product through deep collaboration with product teams.
- Experience managing own projects and research plans.
- Experience with UI design best practices and agile software development

MCI #MCIJobs #MicrosoftCloudforIndustry

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