Customer Support Agent

6 days ago

Jaipur, India SNAPMINT CREDIT ADVISORY PRIVATE LIMITED Full time

**About us**

SNAPMINT CREDIT ADVISORY PRIVATE LIMITED is a medium business in Jaipur, Rajasthan. We are challenging, customer-centric, supportive and our goal is to ABOUT SNAPMINT-Snapmint Is On A Mission Of Democratizing No/Low-Cost Installment Purchases For The Next 200 Mn Indians. Of The 300 Million Credit-Eligible Consumers In India, Less Than 30 Million Actively Use Credit Cards. Snapmint Is Reinventing Credit For The Next 200M Consumers By Providing Them The Freedom To Buy What They Want And Pay For Them In Installments Without A Credit Card. In A Short Period Of Time, Snapmint Has Reached Over A Million Consumers In 2200 Cities And Has Powered Over 200 Crores Worth Of Purchases. Snapmint Was Started By A Closely-Knit Team Of Passionate Bankers And Technocrats From IIT Bombay. Customer Service Executive Is A Critical Part Of Our Mission To Deliver Timely, Accurate, And Professional Customer Service To All Snapmint Customers..

Our work environment includes:

- Modern office setting
- Growth opportunities
- Casual work attire
- Safe work environment
- Proven Customer Support Experience Or Experience As A Client Service Representative.
- Flexible With The Working Schedule, May Be Expected To Work Weekends, Holidays, And Events.
- They Will Be Creative And Analytical Problem Solvers With A Passion For Excellent Customer Service.
- Familiarity With CRM Systems And Practices. - Strong Phone Contact Handling Skills And Active Listening.
- Maintain Regular And Reliable Attendance, Including The Daily Schedule As Assigned. - Graduation And Above.
- Excellent Verbal/Written Communication Skills And Basic Computer Knowledge

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service (required)

Work Location: One location

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