Community Moderator

4 days ago

Bengaluru Karnataka, India Lokal App Full time

**What is Lokal**:
**Access & Empowerment for Bharat through AI and Local Language Internet**

Lokal is India’s largest regional content and services platform, built for the 500 million+ internet users from tier 2+ towns.
Founded by IIT alumni, Lokal started in 2018 to address the lack of relevant local content and now goes beyond content to solve real, everyday problems of Bharat. Growing as a house of apps, Lokal is evolving into an AI-driven discovery and access platform—connecting users in tier 2+ India with the experts, tools, and knowledge they’ve historically lacked access to:

- Lokal Matrimony - Location-based matchmaking apps focused on hyperlocal compatibility
- Lokal Jobs - Hyperlocal job discovery platform connecting blue
- and grey-collar workers with nearby opportunities
- GyanTV - Skill-based learning in regional languages (stocks, photography, small business & more)
- Dostt - Make new friends through voice chats, games, and real, authentic conversations
- Eaze - A safe space to explore emotional well-being via community-driven support
- AstroLokal - Instant access to trusted astrologers through audio and chat
- And more - 10+ new apps in testing & exploration across agricultural advisory, legal advisory, financial guidance, and AI-powered personal assistants.

**Job Summary**:
**Key Responsibilities**:

- Review and moderate (audio & video conversations) to ensure it meets the platform’s standards and guidelines.
- Identify and flag inappropriate, harmful conversations for review.
- Maintain up-to-date knowledge of community guidelines and ensure they are applied consistently.
- Maintain accurate records of moderation activities and contribute to periodic reports. Engage with users & hosts to provide clarification on community policies when needed.

**Requirements**:

- Bachelor’s degree.
- Previous experience in content moderation or a similar role.
- Strong understanding of platform-specific guidelines and community standards.
- Ability to make quick, balanced decisions based on platform guidelines.
- Excellent written and verbal communication skills.
- Proficiency in Kannada & English (Must know Read, write and speak)
- Ability to handle sensitive content in a professional and composed manner.
- Attention to detail and ability to work independently and as part of a team.

**Why Join Us?**

We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.

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