Community Forum Moderator

6 days ago

Bengaluru, India Saviynt Full time

**Saviynt Labs
This opportunity is in the Saviynt Labs organization. We design, build and run the leading Enterprise Identity solutions. Our product teams innovate industry leading solutions. The engineering teams design, build and run SaaS software built on leading edge technologies. We focus on engineering excellence and we attract the best talent in our industry. Our cloud services are built on AWS, GCP and Azure with a global presence. Our customers love what we do and work with us to build the future customer experience at scale.

**Responsibilities**:

- Thoughtful Engagement - ensure that all internal and external communications represent Saviynt in the most positive light with obsessive levels of customer focus.
- Communication - Identify the manner in which to engage with Customer and Partners for greater outcomes, and be able to effectively communicate best practices and guidelines for internal participants, making them aware of the proper guard rails in which they can represent Saviynt externally.
- Generate Reports and Analyze Community Forums Data
- Accountability - Delivering projects on-time, with consistency and accuracy.

**Qualifications**:

- Bachelor's degree preferred.2+ years experience in Community Forums Moderation.
- Very Strong Verbal and Written Skills
- Familiarity with Khoros/Lithium Community Platform, Online Communities, Spreadsheets and Presentations, Tableau, and Google Analytics a plus.

Saviynt is an amazing place to work. We are a high-growth, cloud software company with phenomenal people, that is building the most innovative identity platform in the world. Your time at Saviynt will be worthwhile. You will experience tremendous growth and learning while being part of something you are helping to define and build from the ground up. Through challenging yet rewarding work, you will be able to directly impact our clients, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic high-growth environment you belong with us

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