Community Moderator

3 days ago

Bengaluru Karnataka, India Fyers securities Full time

Job Information Job Type - Full time Date Opened - 03/05/2025 Industry - Financial Services State/Province - Karnataka City - Bangalore Zip/Postal Code - 560092 Country - India **About Us**: At **FYERS**, our mission is "to Empower New-age Traders & Investors with the best-in-class technology and platform". We are a bootstrapped company led by our founders who are extremely passionate about creating best-in-class value to our diverse customers, employees, and communities. **Why Join Us**: - Immerse yourself in the dynamic world of capital markets. - Shape the future of digital finance by working on groundbreaking projects. - Collaborate with a diverse team of experts and visionaries. - Elevate your career with continuous learning and growth opportunities. **Requirements**: As a **Community Moderator**, you will: - ** Monitor and manage discussions** on the FYERS Community platform to ensure they remain constructive, informative, and compliant with community guidelines. - ** Engage with members** by responding to queries, encouraging participation, and sparking meaningful conversations. - ** Identify and address issues** such as spam, misinformation, or inappropriate behavior. - ** Collaborate with internal teams** to ensure accurate and timely responses to community queries. - ** Gather insights and feedback** from the community to help improve our products and services. - ** Create and promote valuable content** such as FAQs, market insights, and discussions that enhance user engagement. This role is a great fit for someone who enjoys interacting with traders, educating users, and maintaining a positive and engaging community atmosphere. Who Can Apply? - ** Minimum 1 year at FYERS** with a solid understanding of our trading platforms and community dynamics. - Strong communication skills with the ability to engage and manage conversations effectively. - A deep interest in stock markets, trading strategies, and investor behavior. - Ability to **moderate discussions fairly and enforce community guidelines**. - Problem-solving skills with a proactive approach to handling user concerns. - Prior experience in **community management, social media, or customer engagement** is a plus but not mandatory. **Benefits**: - Imagine joining a team where your well-being is paramount, offering you full access to fitness facilities, virtual medical consultations, and flexible leave options. Enjoy the peace of mind with top-tier group medical coverage, robust personal accident protection, and extensive term life insurance for you and your family. Celebrate your successes with individual and team awards in a culture that values trust and openness, ensuring your achievements are always recognized. Elevate your career with our clear advancement pathways, internal mobility options, and leadership development programs. Thrive in an environment that not only supports your professional growth but also prioritizes your overall wellness and happiness. Talent Acquisition Team - We are - Great Place to Work ® Certified Recognized by Great Place to Work ® India

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