Operational Assistant

19 hours ago

Viman Nagar Pune Maharashtra, India Casino Air Caterers and Flight Services Full time

**Role Purpose Statement**

The Operational Assistant is responsible for performance of daily quality checks for key Domestic & international flights, both in-house and on the field.

(Responsible for all aspects of catering flights to include :)
- Maintain effective communication and coordination with and between CAFs Chefs’ management and Customer Service personnel and airline ramp and operations personnel
- **Loading and unloading of catering onto aircrafts. Preparing catering items to be loaded onto aircrafts.**:

- **Stay informed of flight activity, schedule and gate changes and act accordingly**:

- **Ensure timely and safe catering of all flights Load and offload carts, trollies, equipment and supplies onto and off aircrafts as per flight specifications.**:

- **Liaise with other Departments (Ground Handling-Traffic-Ramp, etc.) regarding problems that will affect the overall station performance (aircraft delays, etc.) Monitor equipment packing tray layup, pre-set and pre-flight checks loading bay.**:

- Inspect and monitor quantity, quality, and presentation of food items received from the production. Assumes other related duties as required or assigned
- Daily use of various quality forms for AA, and report daily feedback of all AA flight checks discoveries
- Ensure compliance with customer specifications, quality standards, FDA, HACCP, SOP and other regulations
- Ensure on-time delivery and accurate production and/or catering of all flights
- Monitor and assist in ensuring compliance with HACCP and ramp safety SOP
- Perform other duties as assigned
- **Must be able to work a 24/7 work schedule in order to ensure customer requirements and needs**

**Knowledge, Skills and Experience**
- Must be able to read, write, and speak English
- Strong analytical, verbal, written, interpersonal and organizational skills
- Must be able to interpret and comprehend Menu and Flight Galley Specifications
- Must possess interpersonal communication and customer service and high level of professionalism
- Must be able to work in extreme heat and/or cold environment
- Must be able to walk/stoop/bend/stand for entire work shift
- Must have good organizational skills and adaptable to frequent changes
- Must be able to use fingers & hands to handle equipment
- **High School, Graduate (any Stream) or equivalent, Hotel management will be preferable.**:

- Must have ability to work under pressure while maintaining composure
- Must be a team player, with the ability to work a flexible schedule

**Job Types**: Full-time, Permanent

Pay: ₹125,550.00 - ₹350,623.00 per year

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 23/10/2024
Expected Start Date: 10/11/2024

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