Customer Service Officer

7 days ago


Kottayam, India EASY FINCAP Full time

**Roles and Responsibilities**:
Customer Service
Relationship Building
Data Management
Maintain accurate records

**Skills and Qualifications**:

- **Communication Skills**: Excellent verbal and written communication skills, with the ability to explain information clearly and professionally.
- **Problem-Solving Abilities**: Strong analytical and troubleshooting skills to address customer concerns effectively.
- **Interpersonal Skills**: Ability to build and maintain positive relationships with customers and internal teams.
- **Customer-Focused**: A deep commitment to ensuring customer satisfaction and a focus on providing exceptional service.
- **Time Management**: Ability to manage multiple tasks and priorities in a fast-paced environment.
- **CRM Knowledge**: Familiarity with customer relationship management software is often preferred.
- **Experience**: Typically requires 1-3 years of experience in customer service, sales, or a related field.

Pay: ₹144,000.00 - ₹216,000.00 per year

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)
- Malayalam (required)

Work Location: In person



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