Cro (Customer Relation Officer)

7 days ago

Kottayam, India AHRI Full time

Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 14 branches with 200+ staff and planning for Pan India expansion.
- Required Customer Relation Officer for our Trivandrum centre.
- Qualification - Graduation (MBA Preferred)
- Experience - Min. 3-5yrs in sales and marketing (Preference for Healthcare industry experience)
- Age - Below 30
- Gender - Male
- Good communication skill and proficient in MS office

**Roles and Responsibilities**
- Advise customers regarding our services and convince them about our strengths
- Co-ordinate with the medical team and give suitable solutions for the customer
- Achieve sales and revenue targets and work diligently to meet them
- Resolve customer complaints quickly and effectively
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Collaborate with internal teams to address customer needs
- Participation in all Promotional Activities
- Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Implementing strategies to test the various forms of marketing developed by the team.
- Liaising with other Government departments as and when needed.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Coming up with creative ideas, preparing proposals, overseeing the process & execution, and reporting the results to the Corporate Team
- The ability to meet tight deadlines and outstanding time management skills.
- Team working and leadership skills; create new strategies and stay on top of the administration side of things.
- Commercial awareness. Must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Top quality analytical skills. A big part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 9846708937

  • Cro (Customer Relation Officer)

    2 weeks ago

    Kottayam, India AHRI Full time

    Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 14 branches with 200+ staff and planning for Pan India expansion. - Required Customer Relation Officer for our Kottayam centre. - Qualification - Graduation (MBA Preferred) -...

  • Cro (Customer Relationship Officer)

    2 weeks ago

    Kottayam, India FirstCry.com Full time

    Job Title - CRO(Customer Relationship Officer) Job Location - Koduvally, Kerala Experience-1+ **Project Description**:(Project on which the new hire will work) - Proven work experience as a Retail Sales Representative or Sales Associate or similar role - Understanding of the retail sales process - Familiarity with consumer behavior principles - Knowledge...

  • Customer Relations Representative

    1 week ago

    Kottayam, Kerala, India beBeeCustomer Full time ₹ 1,20,000 - ₹ 3,50,000

    We are seeking a skilled customer relations professional to handle large volumes of customer inquiries, generate sales leads and maintain strong relationships with clients.Key Responsibilities:Manage email and phone communication with customersDevelop and implement effective strategies to enhance customer satisfactionBuild and maintain relationships with key...

  • Customer Relations Expert

    2 weeks ago

    Kottayam, Kerala, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Experience ChampionJob Description:As a Customer Experience Champion, you will play a pivotal role in maintaining long-term relationships with our valued customers. Your primary objective will be to ensure exceptional service satisfaction by coordinating with internal teams and handling client interactions with professionalism and tact. Key...

  • Guest Relation Officer Kanjirappally

    2 weeks ago

    Kottayam, Kerala, India Santa Monica Study Abroad Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job title: Guest relation officer(Female)Location : KanjirappallyReception & Customer Service: Greet and assist students, parents, and visitors who come to the office or contact the organization. Provide general information about study abroad opportunities, services offered, and the application process.Manage Inquiries: Respond to phone calls, emails, and...

  • Customer Relations Executive

    1 week ago

    Kottayam, India Educan Global Operations Pvt Ltd. Full time

    Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed. Customer Relationship Officers **handle...

  • Guest relation officer(Female)- Pala

    1 week ago

    Kottayam, Kerala, India Santa Monica Study Abroad Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job title: Guest relation officerLocation: PalaReception & Customer Service: Greet and assist students, parents, and visitors who come to the office or contact the organization. Provide general information about study abroad opportunities, services offered, and the application process.Manage Inquiries: Respond to phone calls, emails, and messages promptly...

  • Customer Relations Executive

    4 days ago

    Kottayam, India ASK Associates Full time

    Urgently required Customer relations executive for Kottayam location. Qualification - Min Higher Secondary Salary - 13k **Salary**: ₹12,000.00 - ₹13,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Kottayam, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...

  • Customer Relation Executive

    4 days ago

    Kottayam, India HAYAT Full time

    We are looking for Customer Relations Executives (Male & Female) for our Certificate Verification & Attestation firm. **Requirements**: - Proficiency in English and Malayalam - Strong communication skills - Proficiency in Microsoft Excel & Word Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift **Language**: - English,HINDI...

  • Customer Relations Executive

    5 days ago

    Kottayam, India jubeerich consultancy Full time

    Customer relations Minimum qualification -Any Bachelors freshers can apply **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - near Railway station, Kottayam - 686001, Kerala: Reliably...