Customer Support Executive

2 weeks ago


Palanpur Surat Gujarat, India Acme Management Services Full time

Customer Service Representative
for UK Based E-Commerce Website
Dealing with Inbound and Outbound Calls
Purely Customer Service - Solving Customer Queries
NO SALES, NO TARGET
- Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation

Timings : UK Shift - 12:30pm onwards

Contact Person : Ash
+91-XXXXXXXXXX

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹11,000.00 - ₹18,000.00 per month

Schedule:

- UK shift

Application Question(s):

- Do you have any Experience working for Customer Support OR BPO / UK or any International Process?
- Are you willing to working UK shift - Starting 12:30pm Onwards?
- How would you rate your English in Scale of 1-5 (1 Poor & 5 Fluent)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX



  • Palanpur, Surat, Gujarat, India Acme Management Services Full time

    > Microsoft Office (Ecxcel is MUST)* - Data Mining - Product Building Training Provided* Timimg : 9am to 6pm (Mon - Sat) Contact Person : Ash +91-XXXXXXXXXX **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹11,000.00 - ₹22,000.00 per month Schedule: - Day shift - Morning shift - UK shift Application Question(s): - Do you have any...


  • Surat, Gujarat, India FASHION DREAM Full time

    **Summary**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. **Responsibilities**: - Provide...


  • Surat, Gujarat, India Monoverse Full time

    Description We are looking for fresher customer support executive As a Customer Support Executive for Jewelry on Etsy you will be responsible for providing excellent customer service and support to our buyers You will be working closely with our customers to ensure that their needs are met and their concerns are addressed in a timely and professional manner...


  • Surat, Gujarat, India eZee Technosys Full time

    Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...


  • Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full time

    As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...


  • Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full time

    As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...


  • Surat, Gujarat, India DK Infoway Full time

    **Job description**: We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service. **Key Responsibilities**: - Provide expert guidance on diamond specifications, grading, certifications (GIA, IGI, etc.), pricing, and...


  • Surat, Gujarat, India DK Infoway Full time

    **Full job description** Experience: 1-2 years in customer support or a similar role. **Customer Interaction**: - Address customer complaints and provide appropriate solutions within the designated timelines. - Follow up to ensure resolution and maintain high levels of customer satisfaction. **Documentation**: - Document and summarize customer...


  • Surat, Gujarat, India refrens.com Full time

    Customer Support Executive **Responsibilities**: - Master all features of our invoicing and payments software to provide accurate and efficient support. - Create and maintain support documents, FAQs, and knowledge base articles for user reference. - Collaborate with the product team to escalate and resolve complex issues. - Ensure timely and effective...


  • Surat, Gujarat, India eZee Technosys Full time

    **Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium sized accommodation businesses. With more than 390+Team members, 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages...