Customer Support Executive

1 day ago


Palanpur Surat Gujarat, India Acme Management Services Full time

Customer Service Representative
for UK Based E-Commerce Website
Dealing with Inbound and Outbound Calls
Purely Customer Service - Solving Customer Queries
NO SALES, NO TARGET
- Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation

Timings : UK Shift - 12:30pm onwards

Contact Person : Ash
+91-XXXXXXXXXX

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹11,000.00 - ₹18,000.00 per month

Schedule:

- UK shift

Application Question(s):

- Do you have any Experience working for Customer Support OR BPO / UK or any International Process?
- Are you willing to working UK shift - Starting 12:30pm Onwards?
- How would you rate your English in Scale of 1-5 (1 Poor & 5 Fluent)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX



  • Palanpur, Surat, Gujarat, India Acme Management Services Full time

    > Microsoft Office (Ecxcel is MUST)* - Data Mining - Product Building Training Provided* Timimg : 9am to 6pm (Mon - Sat) Contact Person : Ash +91-XXXXXXXXXX **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹11,000.00 - ₹22,000.00 per month Schedule: - Day shift - Morning shift - UK shift Application Question(s): - Do you have any...


  • Surat, Gujarat, India InfyOm Technologies Full time

    **More Than Just a Paycheck: Our Extensive Benefits**: **Your **Foundation**: 12 Paid Leaves + 12 Holidays Get Recharged and Celebrate Festivals with your loved ones. Birthday & Anniversary Leaves Time off to celebrate your special days with your family. Annual Compensation Review Your financial growth is also our priority. **Level **Up**: Monthly...


  • Surat, Gujarat, India RISHI JOBS Full time

    **Profile**:Customer Support Executive **Experience: -**min 6 months (even internship experience can be counted) **Salary -** 20-25K per month **Roles**: **Qualifications & Skills**: **Qualification**:Graduation


  • Surat, Gujarat, India refrens.com Full time

    Customer Support Executive **Responsibilities**: and issues. - Master all features of our invoicing and payments software to provide accurate and efficient support. - Create and maintain support documents, FAQs, and knowledge base articles for user reference. - Collaborate with the product team to escalate and resolve complex issues. - Ensure timely and...


  • Surat, Gujarat, India Knovator Technologies PVT.LTD Full time

    **Job Title - Customer Support Executive.** **Location - Surat (on-site )** **Experience -3+4 years** **Responsibilities**: - **Onboarding**:Ensure smooth onboarding of new customers/clients also Ensure timely delivery of customized features committed to specific clients - **Escalation Handling**: Manage and resolve escalated customer issues, ensuring high...


  • Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    **Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate records of customer interactions,...


  • Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    **Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate records of customer interactions,...


  • Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    **Location**: Khatargam, Surat **Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate...


  • Surat, Gujarat, India Frizty Full time

    **Customer Support Executive (On-Site)** **Location**: Laxmi Enclave 2, Katargam, Surat **Company**: Frizty - A fast-growing D2C personal care brand **Role Overview**: Frizty is hiring a **Customer Support Executive** who will handle customer queries over calls and WhatsApp. You will act as a bridge between the brand and customers, ensuring a smooth and...

  • Sales Executive

    2 weeks ago


    Surat, Gujarat, India The Executive Full time

    **Job Opportunity: Sales Executive cum Lead Generator** **Location: Surat / Vapi / Mumbai / Ahmedabad** Key Responsibilities: - **Market Research**: Regular visits to the market to analyze trends and competitor activities. - **Lead Generation**: Identify and collect potential leads through customer, vendor, and industry interactions. - **Trend Analysis**:...