Customer Support Representative
11 hours ago
We are looking for a proactive and empathetic **Customer Support Representative** to assist our customers by delivering timely, accurate, and effective support. You will play a key role in maintaining high customer satisfaction and representing the voice of the customer to internal teams.
**Key Responsibilities**:
- Resolve product or service issues promptly by clarifying complaints, determining the cause, and providing solutions.
- Maintain records of customer interactions, transactions, and feedback using CRM tools.
- Provide accurate information regarding products, services, orders, returns, and policies.
- Escalate unresolved issues to the appropriate internal teams when necessary.
- Follow up with customers to ensure their concerns are addressed to their satisfaction.
- Collaborate with sales, logistics, and product teams to improve customer service quality.
- Stay updated with product knowledge and customer support best practices.
**Requirements**:
- High school diploma or Bachelor’s degree (preferred).
- 0-2 years of experience in a customer service or support role.
- Excellent communication skills in English (verbal and written).
- Strong problem-solving, interpersonal, and conflict-resolution skills.
Pay: ₹30,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
Customer Support Representative
2 days ago
Katargam, Surat, Gujarat, India Adsvarni Full timeWe, at AdsVarni are looking for a Customer Support Representative person who can use his/her communication skills and assist our team to give productive results in after sale services. Basic Details for the job: **Job Type**: Full time; Day - shift Job Timings: 9:00am - 7:00pm Address: 104, Zircon Plus, near Ankur Highschool, opposite Avalon business hub,...
-
Customer Support Representative
4 days ago
Surat, India insideFPV Ventures Private Limited Full timeWe are seeking a dedicated and customer-focused Customer Support Representative to join our team. As a Customer Support Representative at **insideFPV**, you will be the primary point of contact for our valued customers, providing exceptional support and assistance. Your excellent communication skills, problem-solving abilities, and passion for customer...
-
Customer Support Representative
2 days ago
Vadodara, Gujarat, India Nexthire Full time**Job Brief** Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representative are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to...
-
Customer Service Representative
11 hours ago
Vadodara, Gujarat, India CDT Software and support Full time**Job Type**: Full-time **Location**:Vadodara **Shift**:5:30 PM - 1:30 AM** **About Us**: CDT Software and Support provides business solutions including wholesale support, marketing, CCTV systems, and software services. **Job Role**: We are hiring a Sales Representative to take orders on behalf of wholesale clients. This role involves calling customers,...
-
Customer Support Representative
2 weeks ago
Ramol, Ahmedabad, Gujarat, India Athflex private limited Full timeJob description **Company Description** Athflex is an Indian startup athletic clothing and accessories brand based in Ahmedabad. The brand is dedicated to inspiring people in the fitness world and promoting creation and innovation. Athflex provides innovative and powerful clothing for athletes and fitness enthusiasts and aims to create a strong social...
-
Customer Support Executive
1 week ago
Surat, Gujarat, India AWADH LOGISTICS Full timeManaging a team of representatives offering internal support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
-
Cse (Customer Support Executive)
1 week ago
Surat, Gujarat, India Refrens Internet Private Limited Full timeRefrens is a rapidly growing company that is passionate about providing exceptional customer service. We are looking for a highly motivated and customer-centric individual to join our team as a Customer Support Representative. **About the Role**: As a Customer Support Representative, you will be responsible for providing exceptional customer service to our...
-
Customer Support Representative
2 weeks ago
Vadodara, Gujarat, India Paradise Technology Full time**Job description** **Job Title**: Customer Support Representative **Company**: Mr. Technology **Location**: Vadodara **Salary**: ₹10,000 to ₹20,000 per month **Languages Preferred**: English, Gujarati, Hindi **Contact**: 7572991299 - Call potential and existing customers to promote products and services. - Answer customer questions and help resolve any...
-
Customer Service Representative
1 week ago
Surat, Gujarat, India Shott Amusement Limited Full time**Customer Service Representative** Designation - Customer Service Representative Working Location - Dumas Road, Surat Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM (Rotational Shift) For Female - 10:30 AM TO 07:30 PM & 12 PM...
-
Customer Support Representative
2 weeks ago
Udhana, Surat, Gujarat, India Minds Mapper Full time**Customer Support Executive Job Description** A customer support executive (CSE) is a person responsible for assisting customers over the phone with technical support and service issues. **Job Brief**: **Customer Support Executive Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer...