Customer Support Representative

4 days ago

Surat, India insideFPV Ventures Private Limited Full time

We are seeking a dedicated and customer-focused Customer Support Representative to join our team. As a Customer Support Representative at **insideFPV**, you will be the primary point of contact for our valued customers, providing exceptional support and assistance. Your excellent communication skills, problem-solving abilities, and passion for customer satisfaction will contribute to building strong relationships with our customers and ensuring their overall positive experience with our products and services.

**Responsibilities**:

- Address customer inquiries, concerns, and complaints, providing accurate and timely resolutions.
- Guide customers through troubleshooting processes and assist with product setup, usage, and maintenance.
- Maintain a deep understanding of our products and services to effectively address customer questions and provide appropriate recommendations.
- Document and track customer interactions, inquiries, and resolutions in the CRM system.
- Collaborate with cross-functional teams to escalate complex customer issues and ensure timely resolution.
- Identify opportunities for process improvement and customer experience enhancement.
- Assist in generating reports on customer inquiries, trends, and satisfaction levels.
- Proactively follow up with customers to ensure their satisfaction and gather feedback.
- Stay updated on product knowledge, industry trends, and best practices to provide accurate information and support to customers.
- Strive to achieve and exceed customer satisfaction goals and metrics.

**Requirements**:

- High school diploma or equivalent
- Experience in customer support, customer service, or a related role.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Empathetic and patient, with a genuine desire to assist customers.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Familiarity with the drone industry or related technology sectors is a plus.
- Strong attention to detail and organizational skills.

**Perks of joining us**:

- Receive financial compensation
- Flexible working hours
- Work with cutting-edge technology and innovative designs.
- Make a meaningful impact on industries through transformative solutions.
- Collaborate with talented professionals from diverse backgrounds.
- Embrace a dynamic work environment that encourages continuous learning.
- Enjoy opportunities for career growth and advancement in a rapidly expanding industry.
- Engage in challenging and exciting projects that push the boundaries of aerial robotics.
- Experience a strong sense of purpose and fulfillment in your work.
- Participate in drone demonstrations and industry events.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)

**Speak with the employer**
+91 9025979233

  • Customer Support Representative

    14 hours ago

    Surat, Gujarat, India Make My Address Full time

    We are looking for a proactive and empathetic **Customer Support Representative** to assist our customers by delivering timely, accurate, and effective support. You will play a key role in maintaining high customer satisfaction and representing the voice of the customer to internal teams. **Key Responsibilities**: - Resolve product or service issues...

  • Customer Support Representative

    2 days ago

    Katargam, Surat, Gujarat, India Adsvarni Full time

    We, at AdsVarni are looking for a Customer Support Representative person who can use his/her communication skills and assist our team to give productive results in after sale services. Basic Details for the job: **Job Type**: Full time; Day - shift Job Timings: 9:00am - 7:00pm Address: 104, Zircon Plus, near Ankur Highschool, opposite Avalon business hub,...

  • Customer Representative

    2 days ago

    Surat, India votiko Full time

    Votiko Solutions Private Limited - Nurturing Careers, Linking Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesBoost Your Career Path! Work From Home - Seizing Opportunities Across IndiaAbout Us: Become a part of Votiko Solutions, a prominent entity in the BPO industry, known for its exceptional call center services. Our...

  • Customer Representative

    21 hours ago

    Surat, India votiko Full time

    Votiko Solutions Private Limited - Nurturing Careers, Linking Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesBoost Your Career Path! Work From Home - Seizing Opportunities Across IndiaAbout Us: Become a part of Votiko Solutions, a prominent entity in the BPO industry, known for its exceptional call center services. Our...

  • Customer Support Representative

    2 weeks ago

    Surat, India PortPro - Asia Full time

    Job Description Company Overview: PortPro is at the forefront of the drayage industry, driving change with our innovative web-based operating system. As we continue to grow, we are shaping the largest technology platform in the industry, dedicated to optimizing supply chains and making them more efficient. Joining our team offers you the chance to contribute...

  • Customer Service Representative

    4 days ago

    Surat, Gujarat, India Teamworld Logistics Pvt Ltd Full time ₹ 3,50,000 - ₹ 6,50,000 per year

    Company DescriptionTeamworld, a part of the Teamglobal group, is an integrated logistics service provider specializing in Neutral NVOCC services. We handle full container load (FCL) shipments globally with a streamlined approach to deliver seamless connectivity across the world. Our dedicated professionals are committed to redefining the logistics...

  • Customer Service Representative

    1 week ago

    Surat, India Shott Amusement Pvt Ltd Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - Surat Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO 07:30 PM & 12...

  • Customer Support Executive

    6 days ago

    Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Location: Khatargam , SuratWe are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be the first point of contact for our clients, ensuring their inquiries and concerns are addressed promptly and professionally. This role is pivotal in maintaining our reputation for outstanding customer service.Key...

  • Customer Care Representative

    1 week ago

    Surat, India votiko Full time

    Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO...

  • Customer Care Representative

    21 hours ago

    Surat, India votiko Full time

    Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO...