
Customer Relations Executive
2 weeks ago
**Job description**
**Key Responsibilities**:
- Build and maintain relationships with clients to ensure satisfaction.
- Resolve customer complaints and concerns.
- Communicate clearly in English and Hindi.
- Follow up with customers to ensure needs are met and gather feedback.
- Maintain accurate records of customer interactions.
- Stay updated on product/service information.
- Collaborate with internal teams to resolve customer issues.
**Qualifications**:
- Minimum 1 year of experience in Customer Relationship Management or a similar role in an Advertising Agency.
- Fluent in English and Hindi.
- Strong communication, problem-solving, and customer service skills.
- Tech-savvy and familiar with CRM software and MS Office.
- Bachelor’s degree (business-related preferred).
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
- Weekend availability
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Weekend availability
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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