Guest Service Captain

17 hours ago

Koregaon Park Pune Maharashtra, India Iceberg Hospitality & Entertainment LLP Full time

**Iceberg Hospitality and Entertainment LLP** is a leading name in Pune’s hospitality and entertainment sector, renowned for its diverse range of upscale and unique dining experiences. The company is dedicated to providing guests with an engaging and memorable sensory experience across its various venues. Each establishment under the Iceberg umbrella like Prem’s, Swig, Soy Como Soy, Kinki and etc. is designed to offer a distinctive atmosphere, exceptional service, and high-quality cuisine.

Key Responsibilities:

- **Guest Experience Management**: Greet guests warmly upon arrival, escort them to their tables, and provide attentive service throughout their dining experience.
- **Order Management**: Take accurate food and beverage orders, make recommendations, and ensure timely delivery of orders to guests.
- **Team Leadership**: Supervise and train servers, bussers, and other front-of-house staff, fostering a collaborative and positive work environment.
- **Customer Service**: Address and resolve customer complaints or concerns in a professional and efficient manner, ensuring guest satisfaction.
- **Operational Oversight**: Oversee daily restaurant operations, ensuring adherence to quality standards and company policies.
- **Inventory Management**: Assist in managing inventory of food, beverages, and supplies, ensuring that all items are stocked and organized.
- **Training and Mentorship**: Conduct training sessions for new staff members, providing guidance and support to enhance their skills and knowledge.
- **Menu Knowledge**: Maintain comprehensive knowledge of the restaurant’s menu and offerings, including ingredients, preparation methods, and wine pairings, to effectively assist guests.

Qualifications:

- Previous experience in a supervisory role in the restaurant or hospitality industry.
- Strong customer service skills with a proven ability to manage difficult situations gracefully.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a high-pressure environment.
- Knowledge of food and beverage service, including wine and cocktail pairings.
- Flexible schedule, including evenings, weekends, and holidays as required.

How to Apply:
**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Experience**:

- total work: 2 years (required)

Work Location: In person

Application Deadline: 15/12/2024

  • Guest Service Captain

    2 weeks ago

    Koregaon Park, Pune, Maharashtra, India Iceberg Hospitality & Entertainment LLP Full time

    **Iceberg Hospitality and Entertainment LLP** is a leading name in Pune’s hospitality and entertainment sector, renowned for its diverse range of upscale and unique dining experiences. The company is dedicated to providing guests with an engaging and memorable sensory experience across its various venues. Each establishment under the Iceberg umbrella like...

  • Captain

    4 days ago

    Koregaon Park, Pune, Maharashtra, India Binge Consulting Full time

    **Job Overview**: **Key Responsibilities**: - **Team Supervision**: - Lead and supervise the waitstaff, ensuring they adhere to service standards and guidelines. - Conduct daily briefings with the service team to discuss the menu, daily specials, and any specific guest requirements or reservations. - Assign tables and responsibilities to the waitstaff,...

  • Service Captain

    2 weeks ago

    Koregaon Park, Pune, Maharashtra, India Iceberg Hospitality & Entertainment LLP Full time

    **Iceberg Hospitality and Entertainment LLP** is a leading name in Pune’s hospitality and entertainment sector, renowned for its diverse range of upscale and unique dining experiences. The company is dedicated to providing guests with an engaging and memorable sensory experience across its various venues. Each establishment under the Iceberg umbrella like...

  • Hotel Captain

    3 days ago

    Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Profile : Hotel Caption (Female)** **Salary : 15k-18k** **Location : Bajaj Nagar, nagpur** **Experience : min 1 yr - 2 yr** **Position Overview**: The Hotel Captain in a pub setting is responsible for supervising and coordinating the service staff to ensure that guests receive excellent service and have an enjoyable experience. This role involves...

  • Restaurant Captain

    1 week ago

    Pune, Maharashtra, India Vangard Hospitality LLP Full time

    Kerala Cafe is a renowned multi chain restaurant group with its presence in Mumbai ,Pune & Kerala known for its authentic Kerala cuisine, providing a delightful dining experience with a focus on traditional flavors and warm hospitality. Restaurant Captain Duties and Responsibilities: - Always greet and welcome guests promptly in a warm and friendly...

  • Captain

    2 weeks ago

    Mumbai, Maharashtra, India Heron Strategic Company Full time

    We are hiring for Captain Position. We are looking for a dynamic and customer-focused **Captain** to lead our service team and ensure exceptional guest experiences. You will supervise daily floor operations, coordinate with team members, and ensure service standards are consistently met. A strong team player and leader, you will train and motivate staff,...

  • Restaurant Captain

    4 days ago

    Pune City H.O, Pune, Maharashtra, India Hotel Centro Full time

    **F&B Captain - Centro Hotels** **Location**: Pune, India **About Us**: Centro Hotels, part of SARC Hospitality, offers guests unique, thoughtful hospitality experiences with a focus on sustainability and innovation. With operations like **Chirp Café**, **In-Room Dining (IRD)**, **Bloom Event Space**, and **Outdoor Catering**, we are dedicated to...

  • Captain (Restaurant Service Staff)

    7 days ago

    Vashi, Navi Mumbai, Maharashtra, India Combo Jumbo Full time ₹ 1,92,000 - ₹ 2,16,000 per year

    We are hiring a Captain to manage our service staff and ensure smooth restaurant operations. The Captain will be responsible for guest service, supervising waiters/stewards, and maintaining high standards of hospitality.Responsibilities:Greet and assist guests with seating and service.Supervise service staff and allocate work.Take and confirm orders,...

  • Restaurant Captain

    4 days ago

    Mumbai, Maharashtra, India Poetry by Love and Cheesecake (Brewworks Pvt. Ltd.) Full time

    Hi, Greetings!! We have opening with Poetry by Love & Cheese cake Position : Captain Location : Mumbai Exp.: 2+ Years in Hospitality CTC : 15 K to 20 K A restaurant captain, also known as a hotel captain, manages the dining experience in a restaurant. Their responsibilities include: - **Customer service**: Ensure guest satisfaction and exceptional...

  • Restaurant Captain

    5 days ago

    Pune, Maharashtra, India Sarc Agrotech (Centro) Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    F&B Captain Centro HotelsLocation: Pune, IndiaAbout Us: Centro Hotels, part of SARC Hospitality, offers guests unique, thoughtful hospitality experiences with a focus on sustainability and innovation. With operations like Chirp Caf, In-Room Dining (IRD), Bloom Event Space, and Outdoor Catering, we are dedicated to delivering exceptional service and memorable...