Customer Support Executive
7 days ago
**FULL JOB DESCRIPTION**
**Job Location**: PUNE, Maharashtra.( Ready to Relocate )
**Job Summary**:
**Key Responsibilities**:
- Serve as the first point of contact for UK/US customers for product or service-related queries.
- Listen actively, provide accurate information, and resolve issues on the first call.
- Handle customer complaints with empathy and maintain a professional tone.
- Make outbound calls for follow-ups, feedback, renewals, and lead generation.
- Update and maintain customer information in the CRM system after each interaction.
- Inbound Call Management
**Requirements**:
- Fresher ( CBSC, ICSC, CONVENT BOARD )
- Excellent English communication skills with a clear and neutral accent.
- Ability to manage both inbound and outbound operations effectively.
- Basic computer proficiency
- Male / Female
- HSC / Graduate in any discipline.[ Fluent in English communication must ]
- BPO
- Ready to Relocate
- Age limit 40 year
- On the Spot offer + Incentive
**Contact us**:
Aarti - 84593 84010
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹200,000.00 - ₹450,000.00 per year
Work Location: In person
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