
Medical Superintendent
1 week ago
**Qualifications**:
- MBBS
- MHA / MBA
**Experience**:
- 5 - 7 years
- Experience in a similar role will be an added advantage
**Reporting to**:
- Chief Operations Officer (COO)
**Responsibilities**:
- Oversee day-to-day hospital operations, ensuring smooth functioning.
- Develop and implement hospital policies, protocols, and standard operating procedures (SOPs).
- Ensure coordination between medical, nursing, and administrative teams.
- Handle patient grievances and complaints effectively.
- Monitor and maintain high-quality patient care services.
- Implement and oversee infection control protocols and hospital hygiene standards
- Supervise medical audits, mortality reviews, and clinical governance programs.
- Supervise the recruitment, training, and performance evaluation of medical staff.
- Address staffing shortages and ensure adequate workforce planning.
- Promote teamwork and interdepartmental collaboration.
- Ensure the hospital complies with government health policies and accreditation requirements.
- Handle medico-legal cases in coordination with legal advisors.
- Ensure documentation and record-keeping meet regulatory standards.
- Implement patient safety programs to minimise risks and improve outcomes.
- Oversee patient feedback systems and improve hospital services accordingly.
- Ensure ethical medical practices and patient confidentiality.
- Act as a bridge between hospital management, government agencies, and external stakeholders.
- Any other work/responsibility assigned by the HOD/Management in the course of business/work whether within the same unit/department or any other unit/department from time to time
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