Desktop Support L1

1 week ago

Bengaluru Karnataka, India Vinva Technologies Pvt. Ltd. Full time

**Job Title: Desktop Support Engineer**

**Location: Bangalore, KA 560114**

**Day Shift/ Full Time Role**

About the Role: We need a tech-savvy, customer-focused Desktop Support Engineer to help with computers and IT needs, both in the office and out in the field. You'll be troubleshooting, fixing hardware, installing software, and making sure everyone has the technology they need to do their jobs.

**Responsibilities**:

- Field Support: Travel to different locations to fix computers, printers, and other devices.
- Office Support: Provide remote and in-person help to employees in the office.
- Troubleshooting: Diagnose and solve hardware and software problems.
- Customer Service: Be friendly and helpful, ensuring our employees have a positive IT experience.
- Escalate complex issues to higher-level support teams when necessary.

**Qualifications**:

- 1-2 years of experience in desktop support (some field experience preferred) - Strong Windows knowledge
- Good understanding of computer hardware and software
- Excellent communication and problem-solving skills
- Valid driver's license and reliable transportation

Pay: ₹15,000.00 - ₹19,000.00 per month

Shift:

- Day shift

Application Question(s):

- Are you comfortable with both office and field work in the role of Desktop Support Engineer? The salary range for this position is between 15,000 and 19,000. Please call me for more clarification regarding the role "8971880290"

**Education**:

- Diploma (preferred)

**Experience**:

- IT: 1 year (preferred)
- total work: 1 year (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

Expected Start Date: 10/12/2024

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