Salesforce Administrator

2 days ago

Hyderabad Telangana, India Compileinfy Technology Solutions Full time

**Key Responsibilities**

**Salesforce Administration and Configuration**
- Design, build, and optimize efficient Salesforce flows, including invokable flows, to support discrete and larger development efforts.
- Configure custom objects, formula fields, workflows, custom views, and other advanced Salesforce functionalities.
- Ensure Salesforce security by managing profiles, roles, permission sets, and compliance measures.
- Provide expertise in designing and implementing processes to enhance user adoption and organizational effectiveness.

**Integration and Data Management**
- Map data, provide integration design support, and facilitate data migration efforts.
- Work with integration tools such as MuleSoft Composer, Zapier, FinancialForce, Conga Composer and others to streamline processes.

**End-User Support and Training**
- Provide frontline end-user support to internal customers (200+ users), resolving a range of issues from simple to complex in a fast-paced environment.
- Manage and resolve tickets in the internal support queue, including error resolution, user management, and critical daily requests.
- Offer technical assistance, troubleshoot bugs, and implement enhancements to ensure smooth platform operations.
- Collaborate with cross-functional teams to train and empower users with best practices and tools for Salesforce.

**Reporting and Analytics**
- Build and maintain reports using standard Salesforce functionality.
- Provide insights and analytics by leveraging strong knowledge of Salesforce object relationships and reporting capabilities.

**Qualifications**

**Required Skills and Experience**
- Salesforce Administrator Certification or equivalent experience.
- 2+ years of experience as a Salesforce Administrator with a focus on Sales Cloud (Service Cloud experience is a plus).
- Proven ability to create, maintain, and troubleshoot automations using Salesforce Flow and Process Builders.
- Strong understanding of Salesforce best practices, functionality, and security.
- Ability to design and implement new processes while driving user adoption.

**Preferred Skills**
- Experience with integration tools (e.g., MuleSoft Composer, FinancialForce, Formstack, Sales Engagement, EAC etc).
- Background in administering Salesforce-connected apps and third-party tools.
- Expertise in declarative automation and customization using Salesforce’s toolset.

**Personal Attributes**
- Highly organized, detail-oriented, with strong logic, analytical, and problem-solving skills.
- Outstanding verbal and written communication skills.
- Quick learner with the ability to grasp business processes and establish priorities.
- Service-oriented mindset with experience facilitating cross-functional initiatives.

**Job Type**: Contractual / Temporary
Contract length: 12 months

Pay: ₹800,000.00 - ₹1,000,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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