Cse (Customer Service Executive)

2 days ago


Hyderabad Telangana, India Intigniz Solutions Full time

**Job Description for voice and chat process - INTERNATIONAL - Walkin interview**
- Minimum **6 months experience( Freshers accepted)**:

- Answer incoming customer calls in a courteous and timely manner.
- Assist customers with product information, order inquiries, and issue resolution.
- Maintain accurate and detailed records of customer interactions.
- **International voice **experience added advantages.

**Chat process,**
- Engage with customers via live chat to assist with product inquiries, order status, and issue resolution.
- Identify and troubleshoot customer issues through effective communication in the chat platform.
- Maintain detailed records of chat interactions, including customer inquiries, solutions provided, and any additional follow-up required.
- Minimum typing speed of **30 WPM plus.**

**Job Types**: Full-time, Permanent

**Salary**: ₹8,086.00 - ₹32,232.02 per month

Schedule:

- Monday to Friday

Application Question(s):

- Waht is your typing speed?

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

**Location**:

- Hyderabad, Telangana (required)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**

+91 8919956083



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