Cse (Customer Support Executive)

5 days ago

Hyderabad, India Provost Solutions Full time

**Position Title**:Customer Support Executive

**Company/Location**:Bobton IT Solutions, Hyderabad

**Role Purpose**:We are looking for an enthusiastic **CSE** to retain and generate new customers. You will be responsible for taking feedback and influencing existing or potential customers to our services.

**Experience**: 0-3 Years

**Key Responsibilities**:

- Responsible for B2C lead generation across UAE
- Responsible for coordinating with the prospects to verify and or retrieve the required information
- Qualify leads based on the defined criteria
- Setting up an appointment for further sales meeting
- Identify the portfolio and requirement of the prospective customers.
- Maintaining accurate information of the customer records
- Achieving daily targets in terms of no. of calls, lead qualification & setting up appointments

**Qualification**:Bachelor degree in any discipline preferably B. Com / M. Com

**Knowledge & Skills**:

- Create an inspiring team environment with an open communication culture.
- Help to manage and coordinate the work of their teams by providing direction, coaching, and feedback.
- They may also be responsible for handling any issues that arise on their teams.
- Empowers team members to provide great customer experiences through helpful knowledge, friendly service and a caring approach.
- Gather and proactively share Best Practices to help improve performance.
- Must have basic computer skills and knowledge of:

- Operating systems : MS -Dos, Windows 98/2000.
- Office Packages : MS -Word, MS - Excel, MS-PowerPoint
- Handle and resolve escalated calls for team members.
- Generating reports in absence of Team Leader & Need share it the client without any error’s in the reports.
- Maintain good relationship with internal & external.
- Need to coordinate with client on daily wise to take INR rate & Update with feedback team.
- Ensure adherence to all Work Values laid out by the company
- Exceptional relationship with all the Officers.
- Ability to guide and motivate individuals to work towards the common objective of the team.
- Strong commitment to Customer Satisfaction and Quality Service as well.
- Willingness to work in a challenging environment.
- Should be a team player.

**Salary**: ₹15,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 8985121219

  • Customer Support Executive

    5 days ago

    Hyderabad, Telangana, India NeelBlue Technologies Full time

    **Customer Support Executive ( CSE)**: **Job description**: **Position : L2 Support Engineer.** **Level-2 Process ( Outbound & Inbound US Call Process) : International Voice Process** 1. We Work for clients in the United States and monitor their Job Sites for any Unauthorized Events. 2. If we find any unusual activity, We will Call the Onsite Guard or...

  • Customer Care Executive

    5 days ago

    Madhapur, Hyderabad, Telangana, India Technology Support Specialist Full time

    Dear Greetings from CIS !! We are hiring for the voice process executives with extraordinary communication skills in English, Hindi and Telugu. Below are the respective job details. Role - CSE - Customer Support Executives (Associates and Team leads) Location: Hyderabad Experience: 0 - 5 Years Qualification: Graduation/Post graduation. Salary - Best...

  • Customer Support Executive

    5 days ago

    Hyderabad, Telangana, India Aryagami Cloud Services Full time

    We are seeking a motivated and customer-focused individual to join our team Infimobile as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional assistance to our customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. This is a full time role in the US...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, Telangana, India Aryagami Cloud Services Full time

    We are seeking a motivated and customer-focused individual to join our team Infimobile as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional assistance to our customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. This is a full time role in the US...

  • Customer Support Executive

    1 week ago

    Hyderabad, India Stone Craft PVT LTD Full time

    **Designation: Customer Support Executive** **Experience: Fresher-1-3 years** **Industry: Real Estate** **Work Location: Work from Office (Gachibowli Hyderabad-Telangana)** **Roles & Responsibilities** - Manage incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and...

  • Customer Support Executive

    1 week ago

    Begumpet, Hyderabad, Telangana, India REDEPLOY PRIVATE LIMITED Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Company Description** Redeploy Pvt Ltd, located in Hyderabad, is a comprehensive solution provider offering staffing services. With personalized solutions and expert guidance, we empower individuals and businesses to excel in today's dynamic marketplace. **Role Description** This is a full-time on-site role for **Customer...

  • Customer Support Executive

    2 weeks ago

    Karkhana, Hyderabad, Telangana, India KK Technologies Full time

    Job Title: Customer Support Executive Location: Karkhana, Secunderabad (On-site)Shift: Night Shift (7:30 PM to 4:30 AM) Exp: 5+ years **Job Description**: We are seeking a Customer Support Executive with exceptional communication skills to effectively and professionally handle customer queries. The role involves voice/non-voice support, resolving issues,...

  • Customer Support Executive

    4 days ago

    Somajiguda, Hyderabad, Telangana, India Zoi Health Pvt Ltd Full time

    **Job Title**: Customer Support Executive **Location**:Somajiguda **Company Overview**: Zoi Hospitals is a leading Hospitals committed to delivering outstanding Care,services and ensuring exceptional Patient satisfaction. We value our patient's and strive to provide them with the highest level of support and assistance. As we continue to grow, we are...

  • Customer Support Executive

    1 week ago

    Hyderabad, India Live Keeping Full time

    **Customer Support Executive** Live keeping - Noida, Uttar Pradesh, India (On-site) **About Livekeeping** Backed By IndiaMART InterMESH, Livekeeping offers a SAAS platform for 10k+ customers to access their Tally accounting data on mobile. Real time visibility of accounting data like revenue growth, profitability, cash flow management, etc. is a critical...

  • Cse (Customer Support Executive)

    2 weeks ago

    Hyderabad, Telangana, India Seven Hiring Full time

    **Job Title**: Customer Support Executive **Location**: Hyderabad **Employment Type**: Full-Time **Key Responsibilities** - Handle inbound and outbound calls - Provide accurate information and assistance to customers regarding bookings, cancellations, and queries - Resolve customer complaints efficiently and ensure customer satisfaction - Record and...