Customer Success Intern

3 days ago

Powai Mumbai Maharashtra, India LineupX Full time

**Customer Success Intern: Chart Your Success Journey with Us**

Are you a student or recent graduate eager to dive into the dynamic world of Customer Success? If you're passionate about learning, driven by curiosity, and ready to be a key player in shaping customer satisfaction, this internship opportunity is your gateway to gaining hands-on experience in the realm of Customer Success

**About Us**:
We are not just a SaaS startup; we are architects of innovation, builders of career pathways, and champions of seamless placement processes for Upskilling Ed-Tech and Training Centers. Our revolutionary platform is designed to transform the way they approach placement assistance. As a Customer Success Intern, you'll be an integral part of our journey, gaining valuable insights into the world of customer relations in the fast-paced landscape of Ed-Tech and Training Centers.

**Who We Are Looking For**:
We are seeking a motivated and enthusiastic Customer Success Intern to join our dynamic team. If you're a quick learner, have excellent communication skills, and are ready to contribute your creativity to our customer success initiatives, we want you on board

**Your Mission**:
As a Customer Success Intern, you will work closely with our Customer Success team to support client onboarding, engagement, and satisfaction. Your mission is to learn the ropes of ensuring our clients' success and making a positive impact on their experience with our platform.

**Key Responsibilities**:

- Assist in client onboarding processes and product demonstrations.
- Engage with clients to gather feedback, address queries, and ensure satisfaction.
- Collaborate with the team to track and analyze customer success metrics.
- Aid in communication with clients, providing timely and helpful responses.
- Contribute creative ideas to enhance the overall customer success strategy.

**What You Bring to the Table**:

- Currently pursuing a degree or recent graduate.
- Passion for customer satisfaction and eagerness to learn.
- Excellent communication and interpersonal skills.
- Tech-savvy with a willingness to adapt to new technologies.
- Enthusiastic team player with a proactive and positive attitude.

**Why Join Us**:

- Gain hands-on experience in the exciting realm of Customer Success.
- Collaborate with a dynamic and inclusive team.
- Learn and grow in a fast-paced startup environment.
- Contribute your ideas and creativity to real-world projects.
- Opportunity for career development and mentorship.

**Stipend : 10,000/- (Fixed) + 5,000/- (Retention Bonus)**

Pay: ₹5,000.00 - ₹15,000.00 per month

Application Question(s):

- Stipend would be 10k(fixed)+5k(variable), is that fine with you?
- Do you have your own laptop?
- Can you commute to IIT Bombay, Powai daily?

**Experience**:

- Customer Sucess: 1 year (preferred)

Work Location: In person

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