Tele Sales Associate

1 week ago


Bengaluru Karnataka, India Tarnea Technology Solutions Private Limited Full time

**About Tarnea Technology Solutions** Tarnea Technology Solutions is a B2B company ushering a convergence of Retail-Tech with Digital Payments and FinTech. The company’s pioneering creation, the Tarnea SmartMile® platform is India’s first and the largest cloud-based platform for the pharmaceutical value chain in India. The platform enables "brick-and-mortar" retail outlets to become omnichannel retailers and be able to run their business online. For the first time, SME retailers have a technology platform to match the very best in the world. Tarnea has been a Microsoft Accelerator company. Our products have been selected for showcase at one of the topmost technology conferences in the world. Tarnea has been IIM Bangalore and published by the Harvard Business Review. About The Role(TELUGU AND HINDI MUST) Location: Bangalore permanent No of Positions: 4-5 **Responsibilities**: - Sell Tarnea’s products and services to pharma retailers. - Handle both inbound and outbound calls - Handle WhatsApp-based communication with Prospects. - Handle enquiries and customer queries - Update CRM - Set appointments with prospective customers for onboarding. - Train other telemarketers if required. - Provide daily and weekly feedback from the prospects. - Communicate any problems, concerns or questions to supervisory staff. - Refer customer complaints to the supervisor for quality control. - Build referrals and positive testimonials from the retailers. About you - Excellent knowledge of written and spoken **Telgu,Hindi and English** - Experience of at least 2-3 years in a Telesales role preferably selling a B2B technology product or service - Excellent customer handling skills - Ability to develop strong relationships with customers on the phone. - An attitude to listen patiently and service customers. - Diligent with filing timely and quality reports, feedback etc. - Disciplined with a strong work ethic. - Excellent phone manner and articulation - Ability to cope with rejection on a daily basis Technical / Functional Skills Required - Basic user-level knowledge of Android and common Android apps - User-level knowledge of apps like Facebook, Instagram, WhatsApp Business - Google Suite and / or MS - Office (Word, Excel, PowerPoint) **Salary**: ₹20,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Application Question(s): - We must fill this position urgently. Can you start immediately? - Are you willing to undertake an aptitude test? - Please mention languages that you speak? - Are you comfortable commuting to this job's location (5 days a week)? **Education**: - Bachelor's (required)



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