Tele Collection Associate

4 days ago

Bengaluru Karnataka, India Werize Full time

**Role Description**:
As a Tele-Collection Associate at WeRize, you will be responsible for recovering overdue payments by contacting customers via phone. You will negotiate repayment plans, track outstanding debts, and ensure timely collections while adhering to financial regulations.

**Key Responsibilities**:

- Contact customers to follow up on overdue payments and negotiate repayment plans.
- Monitor accounts to track outstanding debts and encourage timely payments.
- Investigate historical data and use available databases to locate defaulters.
- Negotiate settlements and ensure compliance with company policies.
- Escalate cases to managers when necessary and work towards collection targets.
- Maintain accurate records and report on collection activities.

**Attributes we are looking for**:

- Graduate with at least 1 Year of experience in outbound tele-collections.
- Strong negotiation and persuasion skills.
- Fluency in **Hindi** is mandatory; knowledge of **Bengali**, or **Marathi**is a plus.
- Basic computer literacy for tracking and managing collections data.

**Benefits**:

- Provident Fund (PF)
- Health Insurance

**Job Types**: Full-time, Permanent

Pay: ₹250,000.00 - ₹375,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Application Question(s):

- Current CTC
- Expected CTC
- Notice Period
- Languages you speak?
- Current City
- Are you comfortable working 6 Days a week from our office at HSR Layout, Bangalore?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Tele-Collections: 1 year (preferred)

Work Location: In person

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