Online Sales Associate

3 days ago

Jaipur Rajasthan, India ABS Business Services Full time

Ensure a high level of customer satisfaction and explore upsell and cross-sell opportunities within the existing customer base to maximize revenue.
- Resolve customer inquiries and requests promptly, ensuring strong customer satisfaction.
- Offer necessary consultations to customers and direct them to the relevant department.
- Maintain records of customer interactions and feedback.
- Provide style and product consultancy to customers to drive sales.
- Minimum of 2+ years of hands-on experience in online sales, with a proven track record of meeting or exceeding sales targets.
- Proficiency in using CRM software to effectively manage customer interactions, track leads, and enhance customer relationships.
- Strong interpersonal and communication skills, both written and verbal, to engage effectively with HNI clientele.
- A keen understanding of the luxury and lifestyle sector, including the latest industry trends and customer preferences.
- Exceptional problem-solving abilities and the capacity to handle customer inquiries and resolve issues efficiently.
- Bachelor's degree in Business, Marketing, or a related field is preferred but not required.

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)

Work Location: In person

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