Guest Relation Executive

3 days ago

Surat Gujarat, India Whizlink Entertainment Pvt Ltd (BLACK BUNNY) Full time

As a Guest Relationship Executive in an amusement center, your primary role is

to provide exceptional customer service and build positive relationships with

visitors and guests. You will be responsible for ensuring that customers feel

welcome, valued, and appreciated throughout their visit to the center.

Some of the key responsibilities and duties of a Guest Relationship Executive in

an amusement center may include:
Greeting guests as they arrive and welcoming them to the center.

Building positive relationships with customers by engaging in friendly

conversation and providing personalized service.

Ensuring that customers are satisfied with their experience and addressing

any concerns or complaints in a timely and professional manner.

Providing information about the center's attractions, rides, and activities, as

well as any promotions or special offers.

Upselling additional products or services to customers in a friendly and

helpful manner.

Handling customer transactions, including the sale of tickets and

merchandise, and processing payments.

Maintaining a high level of customer service throughout the visitor's

experience, including during any interactions with staff.

Monitoring the overall guest experience and providing feedback to

management on ways to improve it.

Assisting with the setup and operation of special events or activities.

Following all company policies and procedures, including those related to

safety, security, and customer service.

As a Guest Relationship Executive in an amusement center, your primary role is

to provide exceptional customer service and build positive relationships with

visitors and guests. You will be responsible for ensuring that customers feel

welcome, valued, and appreciated throughout their visit to the center.

Some of the key responsibilities and duties of a Guest Relationship Executive in

an amusement center may include:

- Greeting guests as they arrive and welcoming them to the center.
- Building positive relationships with customers by engaging in friendly conversation and providing personalized service.
- Ensuring that customers are satisfied with their experience and addressing any concerns or complaints in a timely and professional manner.
- Providing information about the center's attractions, rides, and activities, as well as any promotions or special offers.
- Upselling additional products or services to customers in a friendly and helpful manner.
- Handling customer transactions, including the sale of tickets and merchandise, and processing payments.
- Maintaining a high level of customer service throughout the visitor's experience, including during any interactions with staff.
- Monitoring the overall guest experience and providing feedback to management on ways to improve it.
- Assisting with the setup and operation of special events or activities.
- Following all company policies and procedures, including those related to safety, security, and customer service.

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹19,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English, Hindi (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

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