IT Support Executive

1 week ago

Bengaluru Karnataka, India QDegrees Full time

**Who are we**: We are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience. Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence ” Join us **IT Support Executive**: Full Time Experience 2-4 years Location Bengaluru/Pune/Jaipur Availability to join ASAP No. of openings 1 **What we ask for**: - Troubleshoot hardware, software, and network issues and escalate as necessary. - Install, configure, and maintain IT systems, including desktops, laptops, printers, and other peripherals. - Set up and manage user accounts and permissions. - Perform system upgrades and updates as needed. - Assist with the procurement of IT equipment and software. - Document and maintain IT inventory and assets. - Collaborate with other IT team members to resolve complex issues. - Stay up-to-date with the latest technologies and trends in IT support. **Requirements**: - Bachelor’s degree with 2-4 years of experience in IT support or a similar role. - Strong knowledge of Windows and Mac operating systems. - Experience with troubleshooting hardware, software, and network issues. - Excellent communication and interpersonal skills. - Ability to prioritize tasks and manage time effectively. - Certifications such as CCNA, CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus. - Experience with ticketing systems and remote support tools. - Ability to work independently and as part of a team. - Strong problem-solving skills and attention to detail.

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