Jira Administrator

18 hours ago

Mumbai Maharashtra, India Whitefield Careers Full time

**Position : JIRA Admin**

**Location : Mumbai**

**Description**:

- Collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence etc.)
- Develop custom templates in JIRA to manage projects, Epic s, Issues/Tasks for entire organization
- Design, Develop, Administer Atlassian products (JIRA, Service Desk, Confluence) not limiting to deploying custom plugins for JIRA as well as evaluating plugins from marketplace
- Create, customize and Maintain small / large Projects with users ranging from 100-2000 with up to 300 projects, spaces, build plans, workflows, repositories in the Atlassian tool stack
- Create, maintain and support dashboards and advanced filters for end users reporting capabilities
- Provide User Management and grant user permissions using LDAP/SSO integration
- Create and maintain detailed technical and user facing documentation.
- Perform Migrations of Projects in JIRA and Migrations of spaces in Confluence
- Providing Consultation, Support and Implementation on migration to Atlassian tools
- Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools, new functionality, etc.
- Troubleshoot and Resolve issues as they arise with JIRA Projects and Confluence in coordination with other admins, partner teams, Atlassian premier support and TAMs.
- Ensure that necessary system backups are performed, and storage rotation of backups is accomplished What We Are Looking For
- Continuous optimization for a very good customer experience Proactive identification of areas of improvement and innovative solutions to complex problems
- Creation of Custom Post functions and triggers using Groovy Script in Atlassian

**System Administration**:

- Hands-on Experience with hosted Linux environments and working with partner Teams (infrastructure, network etc.)
- Ensure that necessary system backups are performed, and storage rotation of backups is accomplished
- Very good understanding of MySQL Database and basic administration of database
- Very good understanding of Jira/Confluence Data center software - installation, configuration files and administration Good understanding of load-balancers and datacenter deployment of Jira and Confluence
- Good understanding of JVM configurations, apache logs and other related details
- Good understanding of SSO, Active Directory and SSL and certificates in context of Jira/Confluence apps

**Technical skills**:

- Knowledge of JAVA and MYSQL
- Experience with Linux OS administration and management
- Knowledge of integration APIs
- Script usage and interpretation (i.e. able to understand a given script used for administration of systems.
- Script used for administration of systems
- Experienced with Issue Handling

**Job Types**: Full-time, Permanent

Pay: ₹1,000,000.00 - ₹1,500,000.00 per year

**Experience**:

- Total Work: 3 years (preferred)
- JIRA Admin: 3 years (preferred)
- JIRA Development: 3 years (preferred)

Work Location: In person

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