Jira Administrator

2 weeks ago

Mumbai Maharashtra, India Whitefield Careers Full time

Role: System Admin for JIRA and Confluence

Experience - 2 - 6 years

Description:

- Collaborate with cross-functional teams across organization, gather requirements to develop, anddeliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence etc.)
- Develop custom templates in JIRA to manage projects, Epic s, Issues/Tasks for entire organization
- Design, Develop, Administer Atlassian products (JIRA, Service Desk, Confluence) not limiting todeploying custom plugins for JIRA as well as evaluating plugins from marketplace
- Create, customize and Maintain small / large Projects with users ranging from 100-2000 with up to 300 projects, spaces, build plans, workflows, repositories in the Atlassian tool stack
- Create, maintain and support dashboards and advanced filters for end users reporting capabilities
- Provide User Management and grant user permissions using LDAP/SSO integration
- Create and maintain detailed technical and user facing documentation.
- Perform Migrations of Projects in JIRA and Migrations of spaces in Confluence
- Providing Consultation, Support and Implementation on migration to Atlassian tools
- Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools, new functionality, etc.
- Troubleshoot and Resolve issues as they arise with JIRA Projects and Confluence in coordination with other admins, partner teams, Atlassian premier support and TAMs.
- Ensure that necessary system backups are performed, and storage rotation of backups is accomplished What We Are Looking For
- Continuous optimization for a very good customer experience
- Proactive identification of areas of improvement and innovative solutions to complex problems

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

**Speak with the employer**
+91 8979922684

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