Customer Support Executive

2 days ago


Begumpet Hyderabad Telangana, India VantageRMS Full time

**Job Title**: Customer Support Executive - General Insurance

**Key Responsibilities**:

- Provide accurate information on insurance policies, claims, renewals, and payments
- Assist customers with documentation and issue resolution
- Maintain records of customer interactions using CRM or system tools
- Follow up with customers to ensure complete satisfaction
- Escalate unresolved issues to the appropriate internal teams
- Meet daily/weekly customer service and quality targets
- Recommend suitable insurance products based on customer needs
- Ensure a high level of customer satisfaction in every interaction
- Stay updated with policy and product knowledge

**Salary**:

- ₹15,000/month for Freshers

**Perks & Benefits**:

- Performance-based incentives
- On-the-job training and skill development
- Growth and promotion opportunities
- Recognition and rewards for top performers
- Supportive work environment

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Joining bonus
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 7569780715



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