
Customer Support Executive
2 days ago
**Job Title**: Customer Support Executive - General Insurance
**Key Responsibilities**:
- Provide accurate information on insurance policies, claims, renewals, and payments
- Assist customers with documentation and issue resolution
- Maintain records of customer interactions using CRM or system tools
- Follow up with customers to ensure complete satisfaction
- Escalate unresolved issues to the appropriate internal teams
- Meet daily/weekly customer service and quality targets
- Recommend suitable insurance products based on customer needs
- Ensure a high level of customer satisfaction in every interaction
- Stay updated with policy and product knowledge
**Salary**:
- ₹15,000/month for Freshers
**Perks & Benefits**:
- Performance-based incentives
- On-the-job training and skill development
- Growth and promotion opportunities
- Recognition and rewards for top performers
- Supportive work environment
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Joining bonus
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
**Speak with the employer**
+91 7569780715
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