Customer Support Executive-freshers(Hindi)

1 week ago

Begumpet Hyderabad Telangana, India VantageRMS Full time

**Job Title**: Customer Support Executive - General Insurance

**Job Summary**:
We are hiring Customer Support Executives to join our growing team in the general insurance sector. If you have strong communication skills and a customer-first mindset, this is a great opportunity to start or grow your career with us.

**Key Responsibilities**:

- Provide accurate information about insurance policies, claims, payments, and renewals
- Assist customers with documentation and issue resolution
- Record and maintain detailed information of customer interactions using CRM tools
- Follow up with customers to ensure their concerns are resolved
- Coordinate with internal teams for complex or escalated issues
- Meet daily and weekly targets related to service quality and response time
- Educate customers about relevant insurance products and services
- Deliver high-quality customer experiences at all times
- Stay informed about policy updates, product changes, and process improvements

**Salary**:

- **₹15,000** per month for **Freshers**:
**Perks and Benefits**:

- **Performance-based incentives** and monthly rewards
- Full **training provided** - no prior insurance experience required
- **Career growth** opportunities and internal promotions
- Supportive team environment and structured work culture
- Recognition for top performers

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Joining bonus
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 7569780715

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