
Account Executive
3 days ago
An Account Manager is a professional who serves as a liaison between a company and its clients, ensuring customer satisfaction and building long-term relationships. They are responsible for managing client accounts, addressing concerns, identifying new opportunities, and ensuring client needs are met. Key Responsibilities:
- **Client Relationship Management**:Building and maintaining strong relationships with clients, acting as their primary point of contact, and ensuring they feel valued and supported.
- **Needs Assessment**:Understanding client needs, identifying potential solutions, and developing strategies to meet their business objectives.
- **Problem Solving**:Addressing client issues, handling complaints, and working with internal teams to resolve problems effectively.
- **Account Growth**:Identifying opportunities for new business within existing accounts and developing strategies to expand the client base.
- **Sales and Revenue**:Contributing to the company's sales goals by retaining existing clients and driving revenue growth through upselling and cross-selling.
- **Reporting and Analysis**:Providing regular updates on client performance, preparing sales reports, and analyzing data to identify trends and opportunities.
- **Collaboration**:Working with internal teams, including sales, marketing, and customer service, to ensure seamless client experiences.
Skills and Qualifications:
- **Communication**: Excellent verbal and written communication skills to effectively interact with clients and internal teams.
- **Relationship Building**: Ability to build trust and rapport with clients, fostering long-term partnerships.
- **Sales and Business Development**: Understanding of sales processes, market trends, and customer needs.
- **Problem Solving**: Ability to analyze situations, identify solutions, and effectively address client issues.
- **Analytical Skills**: Ability to interpret data, identify trends, and develop strategies based on insights.
- **Negotiation**: Skilled in negotiating contracts, agreements, and terms with clients.
- **Technical Skills**: Proficiency in relevant software and tools, such as CRM systems and reporting platforms.
**Job Type**: Part-time
Pay: ₹10,357.15 - ₹15,808.41 per month
**Benefits**:
- Food provided
Schedule:
- Evening shift
**Language**:
- English (preferred)
Work Location: In person
Expected Start Date: 01/06/2025
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