Building Operations, Transport Services

JLL supports the Whole You, personally and professionally.

Executive, Transport Operations

Job type Full time
**Reporting Manager**: Workplace Experience Lead

JOB PROFILE (E - Essential)
**Qualification (E)**: Any Graduate
**Overall Experience**: 6 - 8 years
**Industry Experience**: 4 years
**Industry Type**: Transport and Logistics Industry
**Technical Skills (E)**: MS Office & Mail Communication
**Generic Skills (E)**: Communication, Leadership, Interpersonal, Multi-skill experience
**Behaviors**: Achievement level, Team work

JOB AIM
To achieve excellence in transport management by managing all aspects of transport service provided to
Accenture in particular for providing and efficient & cost effective transport network. The transport manager shall assist the transport Lead Pan India or transport India lead in terms of implementing new initiatives & innovations. The transport manager is accountable for the achievement of transport service and achieves Key Performance Indicators, service level agreements targets and customer satisfaction.

RESPONSIBILITIES

Operations Management

To ensure that transport staff provides timely distribution of pickup & drop list is provided to the vendors.
To ensure that transport staff & vendors staff tracks the timely & safe pickups and arrivals of employees & service providers.
Ensure defined travel times are met.
Ensure accident or crisis management is addressed.
Ensure incident reports are circulated within 24 hrs.
To act as a single point of contact for the designated facility for all transport escalations.
To ensure all reports, checklist, statutory compliance is adhered at all times.
To ensure accuracy of the data, analyze the transport costing and highlight the management accordingly.
Ensure the team updates trip data in the TMS as required.
To assist during audit process and provide audit report with proper justification wherever required.
To ensure proper deductions and penalties are reviewed periodically & action taken accordingly.
Implementation of Safe fleet and on time closure of audit findings.
Monitor vendor performance and escalate issues as required.

Management Responsibilities

In consultation of Transport city lead or Facility Manager, oversee the operation, staffing, performance, development of transport team. Demonstrate leadership & responsiveness in the team. Understand the transport scope and develop specific processes & procedures to reduce cost & improve client satisfaction. Accomplish Key Performance Indicators as agreed with Accenture. Coordinate with transport city lead or facility manager on the goal setting, performance reviews, and career development plan for transport team. To ensure Accenture Transport Policies, Processes & procedures are adhered by all transport staff in the facility. To ensure necessary training plan is scheduled and train the transport team/ drivers as per schedules.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.