Current jobs related to Customer Support Executive - Mohali Punjab - WisewayTec

  • Customer Care Executive

    1 week ago

    Jalandhar, Punjab, India Female Customer Care Executive Full time

    **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and support. - Provide product training and guidance to clients. - Maintain records of customer interactions and feedback. **Requirements**: - Proficiency in **English and Hindi** (spoken & written). - Prior experience in customer support preferred. - Strong problem-solving...

  • Customer Care Executive

    1 week ago

    Mohali, Punjab, India Customer Solutions Full time

    **Position Overview**: **Key Responsibilities**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Provide accurate information regarding products/services and resolve customer inquiries effectively. - Assist customers with placing orders, processing returns, and resolving complaints or issues. - Maintain thorough...

  • Customer Care Executive

    1 week ago

    Mohali, Punjab, India Customer Solutions Full time ₹ 20,000 - ₹ 3,50,000 per year

    Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...

  • Customer Support Executive

    1 week ago

    Mohali, Punjab, India Shopyvilla Developer Full time

    **Location: Sector 74 Mohali (Punjab)** Shifts: Rotational night shifts QUALIFICATION: GRADUTATE AND 12TH PASS EXCELLENT ENGLISH COMMUNICATION IS MUST FOR THIS JOB **Responsibilities**: International customer support executive will be providing exceptional customer support experience to the customers over the phone. Previous experience in a customer...

  • Customer Support Executive

    6 days ago

    Mohali, Punjab, India DITINUS TECHNOLOGY PRIVATE LIMITED Full time

    Addressing consumer problems and suggesting an efficient solution with empathy and professionalism. If the customer is facing a technical issue, they collaborate with other departments to find a solution. The executives should follow a personalized way of communicating that will help the consumers to know that their problems are being heard and...

  • Customer Support Executive

    1 week ago

    Mohali, Punjab, India DITINUS TECHNOLOGY PRIVATE LIMITED Full time

    **Job description** Addressing consumer problems and suggesting an efficient solution with empathy and professionalism. If the customer is facing a technical issue then they collaborate with other departments to bring out a solution for the customer. The executives should follow a personalised way of communicating that will help the consumers to know that...

  • Customer Support Executive

    1 week ago

    Mohali, Punjab, India Starr Group Pty Ltd Full time

    **Job role**: Customer support executive **About the Role**: As a Customer Support Executive, you will be the first line of defence for our software users, ensuring a positive and smooth user experience. You will be responsible for addressing user inquiries, troubleshooting technical issues, and resolving problems in a timely and efficient...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Novagems PVT LTD Full time

    **Roles & Responsibilities -** - **Customer Support Executive / Sr. Customer Support Executive** - International Blended Process. - Document all inquiries, requests, resolutions, and follow-up tasks. - Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines. - Display a courteous and empathetic...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Novagems PVT LTD Full time

    **Roles & Responsibilities -** - **Customer Support Executive / Sr. Customer Support Executive** - International Blended Process. - Document all inquiries, requests, resolutions, and follow-up tasks. - Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines. - Display a courteous and empathetic...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Zouma Full time

    **Job Title: Customer Support Executive - Voice Role Location**: United Kingdom **Position** **Overview**: **Key** **Responsibilities**: - Provide exceptional customer service through inbound and outbound calls. - Address customer inquiries, troubleshoot issues, and offer solutions effectively. - Maintain a call volume of up to **80 calls per day**,...

Customer Support Executive

2 weeks ago

Mohali Punjab, India WisewayTec Full time

**Job Summary**

**Key Responsibilities**
- Provide accurate and comprehensive solutions to technical and non-technical issues.
- Collaborate with internal teams, such as technical support and product development, to resolve customer concerns.
- Maintain detailed and accurate records of customer interactions and issues in the CRM system.
- Identify and escalate complex issues to higher support levels when required.
- Assist in the creation of FAQs, troubleshooting guides, and knowledge base articles to enhance self-service support.
- Collect customer feedback and share insights to improve product and service offerings.
- Stay updated on company products, services, and industry trends to provide informed support.

**Requirements**:

- Bachelor’s degree in any discipline (IT or related field preferred).
- 1-2 years of experience in customer support, preferably in the Blockchain industry.
- Excellent verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk, or Salesforce).
- Basic understanding of blockchain products, software, or technology services.
- Ability to work in a fast-paced environment and handle multiple customer queries simultaneously.
- A customer-centric approach with a positive attitude and patience.

**What We Offer**
- Competitive salary.
- Comprehensive training and development opportunities.
- A supportive and collaborative work environment.
- Opportunities for career growth in the blockchain industry.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer Support Executive: 1 year (preferred)
- Blockchain services: 1 year (preferred)
- IT Industry: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7973241948