Customer Support Executive

2 days ago


Raipur Chhattisgarh, India Hindkush infra ventures Full time

Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.
- Experience in Real Estate will get first preference.
- Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.
- Analyzing and reporting customer data to devise new strategies or update the existing ones
- Making appointments that fit into the schedule of the client and the customer.
- Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.
- Assisting them if they are facing a problem and troubleshooting it.
- Ensuring the customer has a positive experience with the company.
- Fostering a healthy relationship between the client and the customer.
- Overseeing timely delivery and payment of sales orders.
- Handling all Voice and Non-Voice Processes in BPOs & Call center.

**Requirements**:
Good communication skills

Negotiation Skills

Minimum 6 months Experience in Customer Handling

Graduate degree

**Salary**:
15000 - 20000 / Month

Application Deadline: 08/08/2024

**Job Types**: Full-time, Permanent

Pay: From ₹150,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Work Location: In person

Application Deadline: 25/09/2024



  • Raipur, Chhattisgarh, India Asquare Food & Beverages Pvt. Ltd (Zoff Spices Full time

    Handle Customer Complaints Answer the questions and resolve the complaints **Salary**: From ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Customer service: 2 years (preferred) Work Location: In person


  • Raipur, Chhattisgarh, India Crystal heaven Full time

    **Customer Relationship Executive**: **Job Title**: Customer Relationship Executive **Job Location**: [Insert Location] **Job Type**: [Full-time/Part-time/Contract] **Job Summary**: We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team. In this role, you will be responsible for maintaining strong relationships...


  • Raipur, Chhattisgarh, India PMG Placement Full time

    Job Title: Customer Care Executive Location: Raipur CG Qualification: Graduate Experience: 2 to 3 years **Salary**: 10000/- to 15000/- PM Job Duties: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...


  • Mowa, Raipur, Chhattisgarh, India Xtention Crew Technologies Full time

    **Key Responsibilities**: - Provide accurate information about products and services, helping customers make informed decisions. - Resolve customer complaints and issues efficiently, aiming for first-contact resolution. - Maintain detailed records of customer interactions in our CRM system. - Collaborate with other departments to address customer needs and...


  • Raipur, Chhattisgarh, India B.S. Sponge Pvt. Ltd. Full time

    **Job Responsibilities: - ** - Plan and deliver CRM strategies across the organization to retain existing customers, increasing brand loyalty, and expanding the company’s brand value. - To Follow-up With Existing vendors in order to process their Bills and Make Payment as per Purchase order Terms. - To Co-ordinate with vendor and Account Team So that...


  • Raipur, Chhattisgarh, India nirvana_association Full time

    **Job Summary**: **Key Responsibilities**: - Manage and maintain the CRM system (e.g., Salesforce, Zoho, HubSpot) ensuring data accuracy and integrity. - Track customer interactions, analyze trends, and generate reports for decision-making. - Collaborate with the sales and marketing teams to develop targeted campaigns and promotions. - Monitor customer...


  • Raipur, Chhattisgarh, India MY INTERNET Full time

    **Job Responsibilities: - ** - Effective Communication-Demonstrate strong communication skills in both English & Hindi to engage with customers. - Client Management-Ability to handle upset or frustated clients with professionalism & empathy. - Issues Resolution-Comprehend & address customer concerns effectively, ensuring a positive & satisfactory...


  • Raipur, Chhattisgarh, India nirvana_association Full time

    A CRM (Customer Relationship Management) role is focused on managing a company's interactions with current and potential customers. This position involves leveraging CRM tools and software to improve customer relationships, drive sales, and enhance overall customer satisfaction. Here's a detailed breakdown of the typical job description for a CRM role: CRM...


  • Raipur, Chhattisgarh, India YATHARTH PLACEMENT SERVICES Full time

    Positive Attitude - Good communication in English, Hindi, - Two years of customer care experience - **Providing Work Information**: Offering detailed information about our work, including features availability and pricing. - **Troubleshooting Issues**: Identifying and resolving customer issues, such as delivery delays, and payment discrepancies, with empathy...


  • Raipur, Chhattisgarh, India Aan Autotech Pvt Ltd Full time

    **JOB DESCRIPTION** **a) Customer Relationship Management** - Keep a dynamic, up-to-date database of pre-owned car customers, ensuring all essential information is accurately captured. - Implement strategic customer engagement initiatives, including tailored messages for special occasions, exclusive event invitations, and regular communication on the latest...