Customer Care Executive
4 hours ago
**Customer Care Executive - Job Description (JD)Job Title**: Customer Care Executive**Location**: [Specify Location]**Department**: Customer Support / Service**Reporting To**: [Supervisor/Manager Name]**Employment Type**: Full-time / Part-time**Job Summary**:
**Key Responsibilities**:
Handle inbound and outbound calls professionally.
Resolve complaints and provide appropriate solutions within the given timeframe.
Maintain accurate customer records and update databases.
Follow up to ensure customer satisfaction.
Escalate unresolved issues to the appropriate department.
Provide product and service information to customers.
Adhere to company policies and customer service guidelines.
**Required Skills & Qualifications**:
✔ **Education**: Minimum 12th pass / Graduate (preferred).
✔ **Experience**: 0-3 years of experience in customer service (freshers can apply).
✔ **Communication Skills**: Excellent verbal and written communication in [Language: Hindi/English/Regional].
✔ **Technical Skills**: Basic computer knowledge, CRM tools, MS Office.
✔ **Soft Skills**: Problem-solving, patience, active listening, and adaptability.
✔ **Others**: Willingness to work in shifts (if required).
Pay: ₹11,000.23 - ₹24,726.52 per month
Work Location: In person
**Speak with the employer**
+91 9981100519
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