
Customer Care Executive
6 days ago
Job Title: Customer Care Executive
Location: Raipur CG
Qualification: Graduate
Experience: 0 to 2 Years
**Salary**: 10000/- to 12000/- PM
Skills: English Communication, Computer Knowledge
Job Duties:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Manage large amounts of incoming phone calls
**Salary**: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 8602303227
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