Customer Care Executive

6 days ago


Raipur, India PMG Full time

Job Title: Customer Care Executive

Location: Raipur CG

Qualification: Graduate

Experience: 0 to 2 Years

**Salary**: 10000/- to 12000/- PM

Skills: English Communication, Computer Knowledge

Job Duties:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Manage large amounts of incoming phone calls

**Salary**: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 8602303227



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