Customer Care Executive

3 days ago

Raipur, India RS Consultants Full time

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**LOCATION : NANDANWAN, RAIPUR CHHATTISGARH.**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Raipur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 2 years (preferred)
- total work: 3 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**

+91-XXXXXXXXXX

  • Customer Care Executive

    2 weeks ago

    Raipur, Chhattisgarh, India Square Business Services Full time ₹ 1,20,000 - ₹ 1,50,000 per year

    Customer Care ExecutiveJob Description: Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what...

  • Customer Care Manager

    2 weeks ago

    Raipur, Chhattisgarh, India Mahindra And Mahindra Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Care Manager Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors...

  • Customer Care Associate

    2 days ago

    Raipur, Chhattisgarh, India RAS Luxury Skincare Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Care AssociateLocation: Raipur, ChhattisgarhDepartment: Customer Support / SalesReports To: Customer Care Manager / Team LeadJob SummaryThe Customer Care Associate is responsible for delivering exceptional customer service through multiple communication channels, including calls, emails, chat, and in-person interactions. The role involves...

  • Customer Care Executive

    1 week ago

    Raipur, Chhattisgarh, India KNS Vinayak Auto Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    We are seeking a motivated and customer-oriented Customer Relationship Executive (CRE) to manage and enhance customer satisfaction and retention.Automobile Experience only Contact

  • Customer Care Associate

    6 days ago

    Raipur, India gayakwad job consultancy Full time

    3 male fresher / experienced smart customer care associate ka requirement hai. qualification -Diploma /BE /B-TECH Civil engineering. **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Raipur, Chhattisgarh:...

  • Customer Care Executive

    1 week ago

    Naya Raipur, Raipur, Chhattisgarh, India Square Business Services Pvt Ltd Full time

    Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails: **Responsibilities**: -...

  • Customer Care Executive

    23 hours ago

    Naya Raipur, Raipur, Chhattisgarh, India Square Business Services Pvt Ltd Full time

    Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails: **Responsibilities**: -...

  • Customer Care Executive

    2 weeks ago

    Raipur, Chhattisgarh, India cult fit Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Responsibility:Manage large amounts of incoming phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep...

  • Customer Care Executive

    23 hours ago

    Raipur, India Vardhman Textiles Limited Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. **Job Types**: Full-time,...

  • Customer Care Executive

    6 days ago

    Naya Raipur, Raipur, Chhattisgarh, India Square Business Services Pvt Ltd Full time ₹ 15,000 - ₹ 1,63,000 per year

    Job Description:Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role...