Customer Support Associate

3 days ago

Raipur Chhattisgarh, India Fundtec Services LLP Full time

**Responsibilities**:

- Respond promptly and professionally to customer/Client/client inquiries.
- Provide accurate information and guidance to customers/Clients regarding our products/services.
- Troubleshoot and resolve customer/Client issues in a timely manner, escalating complex issues to the appropriate teams when necessary.
- Maintain detailed records of customer/Client interactions and transactions.
- Collaborate with internal teams to address customer/Client needs and improve overall customer/Client experience.
- Identify opportunities for process improvement and efficiency within the customer/Client support department.
- Assist with training new team members and sharing best practices.
- Stay up-to-date on product knowledge and industry trends to better assist customer/Clients.

**Requirements**:

- Bachelor's degree
- 2-4 years of experience in a customer/Client support or similar role.
- Excellent English communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and professional in high-pressure situations.
- Proficiency in Microsoft Office and customer/Client support software.
- Experience working in a fast-paced environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- total: 2 years (required)

**Language**:

- English (required)

  • Customer Support Associate

    2 days ago

    Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    Required Customer Support Associates (Male/Female) Location - Raipur - 5th Floor, Multilevel Parking, Ghadi Chowk, Infront of Collectorate Raipur Strong Communication Skills required - English Handle customer's Queries/Complaints/requests Process - Insurance/Fintech (No Target Base) Female - Morning Shift Male - Evening Shift Rotational week...

  • Customer Support Associate

    7 hours ago

    Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    Required Customer Support Associates (Male/Female) Location - Raipur - 5th Floor, Multilevel Parking, Ghadi Chowk, Infront of Collectorate Raipur Good communication skills are required in **Kattaki Odiya** language Handle customer's Queries/Complaints/requests Process -Voice **(Kattaki Odiya)** Salary - 10000/Month General Shift - 10 to 7 Rotational...

  • Customer Support Associate

    2 weeks ago

    Raipur, India PMG Full time

    Job Title: Customer Support Associate Location: Raipur CG Qualification: Graduate Experience: 0 to 1 Year **Salary**: 10000/- to 12000/- PM 8Hrs Rotational Shift Skills: English Communication, Computer Knowledge Job Duties: - Coordinate and oversee all office activities - Ensure adherence to relevant company procedures and policies - Oversee the...

  • Customer Support Associate

    7 hours ago

    Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    **Salary**: From ₹10,000.00 per month Schedule: - Day shift - Evening shift Supplemental pay types: - Overtime pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer support: 1 year (preferred) **Language**: - English (preferred) - Odia (preferred)

  • Customer Support Associate

    7 hours ago

    Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    **Salary**: From ₹10,000.00 per month Schedule: - Day shift - Evening shift Supplemental pay types: - Overtime pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer support: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) **Speak with the employer** +91 8770420557

  • Customer Support Associate

    3 days ago

    Raipur, India Technotask Business Solutions Pvt. Ltd. Full time

    Required Customer Support Associates (Male/Female) Location - Raipur - 5th Floor, Multilevel Parking, Ghadfi Chowk, Infront of Collectorate Raipur Good communication skills are required in Hindi, English & Odiya language Handle customer's Queries/Complaints/requests Process -Voice & Non-Voice (Odiya & Hindi, English) Evening Shift -General...

  • Customer Support Associate

    6 days ago

    Raipur, Chhattisgarh, India MY INTERNET Full time

    **Job Responsibilities: - ** - Effective Communication-Demonstrate strong communication skills in both English & Hindi to engage with customers. - Client Management-Ability to handle upset or frustated clients with professionalism & empathy. - Issues Resolution-Comprehend & address customer concerns effectively, ensuring a positive & satisfactory...

  • Customer Support Associate

    2 days ago

    Pandri, Raipur, Chhattisgarh, India CodeNicely Software Services LLP Full time

    CodeNicely is a leading software development company that specializes in developing high-quality, efficient, and reliable software solutions for our clients. We are looking for a Customer Support Executive to join our team and help us provide exceptional customer service to our clients. **Responsibilities**: - Identify and escalate priority issues to the...

  • Customer Service Associate

    2 weeks ago

    Raipur, Chhattisgarh, India upboardstart Full time

    Job Title: Customer Service Associate Department: Customer Service Location: [Raipur, Chhattisgarh] Job Purpose: Key Responsibilities: - Provide accurate and timely information to customers regarding products and services - Troubleshoot and resolve customer complaints in a professional and courteous manner - Maintain accurate records of customer...

  • Customer Support Associate

    1 week ago

    Naya Raipur, Raipur, Chhattisgarh, India YATHARTH PLACEMENT SERVICES Full time

    Answering incoming calls promptly and professionally - Providing excellent customer service by addressing customer inquiries and resolving issues in a timely manner - Using scripted responses and guidelines to handle common customer issues effectively - Escalating complex or unresolved issues to the appropriate department or supervisor - Making outbound...