Customer Care Executive

3 days ago


Mohali, India Virtual Oplossing Pvt. Ltd. Full time

We are hiring Customer Care Executive for International Process for our BPO in Mohali with following requirements

1. Represent the customer in all aspects of the business.
2. Present the perspective of customer in internal meetings involving business and product decisions.
3. Ensure a great customer experience.

**Tasks**:
Speaking to customers to understand their goals and requirements and providing inputs to the business and product teams
Solve issues, questions, and concerns
Ensure all the commitments to the customers are met by coordinating with various internal departments
Maintain accurate data of all aspects relating to the customers
Excellent written & verbal communication skills
Empathy to understand customer needs and pains
Adaptable in a fast-paced, start-up environment

Experience: 1 years of minimum Experience inInternational BPO Voice Process

**Salary**: ₹20,000.00 - ₹30,000.31 per month

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)



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