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Customer Care Executive

2 weeks ago

Mohali, India Wits Innovation Lab Full time

**Responsibilities**:

- Required at least 1 year of experience in Customer Care Services.
- Answer phone calls in a more professional manner and provide information about products and services as required by the callers.
- Provide accurate and complete information to customers by using the right tools, processes, and procedures.
- Effective communication skills: A customer care executive must have the ability to communicate both verbally and in writing.
- Must have experience in Inbound Calling.
- Should be available for morning/afternoon/night shift.
- Ability to effectively work with a team.
- Keep records of interactions and transactions of customers, keeping records of details of customer complaints, inquiries, and comments.

**Benefits**:

- Flexible working hours
- Work from Home facility
- Monthly Bonus based on the performance
- Health Insurance benefits
- Career Development plans