Customer Service Representative

6 days ago

Kalyan, India AP Digisolutions Full time

**Job Title**: Customer Service and Telesales Representative

**Department**: Sales and Customer Support

**Location**: Vitthalwadi, kalyan.

**Job Summary**:
**Key Responsibilities**:
Customer Service:
**2.Resolve Issues**: Address customer concerns, complaints, and inquiries in a timely and effective manner.

**3.Product Knowledge**: Maintain a deep understanding of our products and services to provide accurate information and recommendations.

**4.Follow-Up**: Conduct follow-up communications to ensure customer satisfaction and resolve any outstanding issues.

**Tele Sales**:
**1.Outbound Calls**: Make proactive outbound calls to potential and existing and new customers to promote products and services.

**2.Sales Targets**: Meet and exceed sales targets and performance metrics.

**3.Lead Generation**: Identify and qualify sales leads through cold calling, networking, and other lead generation activities.

**4.Sales Presentation**: Deliver compelling sales pitches and presentations to close sales effectively.

**5.Customer Relationships**: Build and maintain strong relationships with customers to encourage repeat business and referrals.

**Administrative Tasks**:
Maintain accurate records of customer interactions and sales activities in the CRM system.

Prepare and submit regular reports on sales activities, customer interactions, and performance metrics.

Work closely with the sales and marketing teams to align strategies and share insights.

**Qualifications**:
**Education**: 12th Or Graduation equivalent (Bachelor's degree preferred).

**Experience**: Proven experience in customer service and telesales, preferably in a similar industry.

**Skill**:

- Communication: Excellent verbal and written communication skills.
- Sales Acumen: Strong persuasion and negotiation skills.
- Customer Focus: A genuine desire to help customers and solve their problems.
- Problem-Solving: Ability to handle challenging situations and think on your feet.
- Attributes: Self-motivated, goal-oriented, and able to work independently as well as part of a team.

**Working Conditions**:

- **Environment**: Office setting or remote work depending on company policy.
- **Hours**: Full-time, with potential for occasional evening or weekend shifts based on business needs.

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Csr (Customer Service Representative)

    2 weeks ago

    Kalyan, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

    Hello, Greetings from Unicorn Infosolutions Pvt Ltd. We are Apple Authorised Service Provider in India. We are hiring for our locations in North and West India. If you are great in customer service, handling escalations, maintaining customer satisfaction. Then you are the right candiate for this opening. We are looking for freshers and experienced...

  • Customer Service Representative

    6 days ago

    Kalyan-Dombivli, Maharashtra, India Nextus Global Services PVT LTD Full time

    Must have excellent communication and skills to handle sales and customer service work with an international client. - Should have to handle all the clients, details and process smoothly. - Handle Customer's Inbound And Outbound Calls For Customers Outside India. - Solving Queries, Telling Them About Products / Offers / Services. - Night Shifts. - High...

  • Customer Service Executive

    4 days ago

    Kalyan, India We Grow Ergonomic Solutions Pvt Ltd Full time

    Job Description: **Responsibilities**: - **Customer Support**: - Handle and resolve customer complaints and concerns in a professional and efficient manner. - Ensure timely and accurate resolution of customer issues. - **Product Knowledge**: - Develop a deep understanding of our products and services to effectively assist customers. - Stay updated on...

  • Customer Service Executive

    4 days ago

    Kalyan, India We Grow Ergonomic Solutions Pvt Ltd Full time

    Job Description: **Responsibilities**: - **Customer Support**: - Handle and resolve customer complaints and concerns in a professional and efficient manner. - Ensure timely and accurate resolution of customer issues. - **Product Knowledge**: - Develop a deep understanding of our products and services to effectively assist customers. - Stay updated on...

  • Customer Sales Representative

    4 days ago

    Kalyan, India Nextus Global Services PVT LTD Full time

    Process: - Inbound & Outbound Sales (US Shift) Assist a company in increasing sales by sourcing new clients and encouraging existing customers to make additional purchases. These professionals focus on lead generation and managing prospects, helping the company generate new business. Roles & Responsiblities:_ Identify new business opportunities:...

  • Customer Care Executive

    1 week ago

    Kalyan, India Employee Hub Full time

    **Job Summary**: The Mall Customer Care Executive is responsible for providing excellent customer service, assisting shoppers, handling queries and complaints, and ensuring a seamless shopping experience. **Key Responsibilities**: - Greet and assist customers at the mall. - Address customer inquiries and provide accurate information about stores, services,...

  • Customer Service Representative

    1 week ago

    Kalyan Nagar, Bengaluru, Karnataka, India Optawiz Digital Private Limited Full time

    **Key Responsibilities**: - **Provide product information**: Assist customers with detailed product information, order status, and basic technical support. - **Troubleshoot and resolve issues**: Identify customer problems or complaints, and offer effective solutions or escalate to the appropriate team when necessary. - **Document interactions**: Accurately...

  • Field Sales Representative

    4 days ago

    Kalyan, India Rubiza Business World Full time

    **Job Title**: Field Sales Representative **Location**: Kalyan-Dombivli **Salary**: ₹25,000 per month + Traveling Allowance + Incentives **Key Responsibilities**: - Visit clients and promote company products/services - Generate and follow up on leads - Build strong relationships with customers - Achieve monthly sales targets - Submit daily reports to the...

  • Sales Representative

    4 days ago

    Kalyan, India Shree Swastik Constructions Full time

    **Description**: We are looking for a professional Sales person to be an intermediary between sellers and buyers. Responsibilities include documenting & providing guidance to customers. This is a great opportunity for someone looking to grow their career in Real Estate. **Responsibilities**: 1. Provide guidance and assist customers purchasing property for...

  • Service Advisor

    2 weeks ago

    Kalyan, India Automobile Dealers Full time

    Urgent opening for Service Advisory for Automobile company. - To greet receiver and serve customer courteously with a smile - To give customer the right advice & recommendation based on the vehicle service history - To provide a well-calculated time of delivery & cost of repairs considering all operational factors - To ensure that the customer VOC is...