Customer Service Executive

17 hours ago


Kalyan, India We Grow Ergonomic Solutions Pvt Ltd Full time

Job Description:
**Responsibilities**:

- **Customer Support**:

- Handle and resolve customer complaints and concerns in a professional and efficient manner.
- Ensure timely and accurate resolution of customer issues.
- **Product Knowledge**:

- Develop a deep understanding of our products and services to effectively assist customers.
- Stay updated on product features, specifications, and updates.
- **Communication**:

- Communicate clearly and professionally with customers to provide information and resolve issues.
- Collaborate with internal teams to relay customer feedback and ensure continuous improvement.
- **Documentation**:

- Maintain detailed and accurate customer interaction records.
- Document common issues and resolutions for future reference.

**Requirements**:

- Proven experience in a customer service role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Positive attitude and a passion for delivering exceptional customer service.

Pay: ₹15,000.00 - ₹24,000.00 per month

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

Work Location: In person



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