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City Trainer

2 weeks ago

Gurugram Haryana, India Salad Days Full time

Company Overview

We're Salad Days, and we're on a mission to make healthy eating delicious and convenient Since 2014, we've been revolutionizing India's food scene with our meals. We're passionate about helping people integrate healthy, nourishing meals into their daily lives, all while retaining the taste. Salad Days currently operates in Delhi NCR, Bangalore and Mumbai with 29 kitchens in total.

Job Details

Job Title : City Trainer - Delhi NCR



Job Overview

The City Trainer is responsible for leading the training and capability development across a cluster of 13 stores. This role plays a critical part in ensuring new hires are inducted effectively, SOPs are understood and implemented uniformly, and existing staff are upskilled regularly to reduce operational gaps, complaints, and cost variances. The City Trainer also works closely with city and store leadership to identify high-potential talent, improve training impact, and uphold the company’s food, hygiene, and service standards.

Operating Hours

10:00 AM to 7:00 PM

Key Responsibilities
- Deliver structured training across all assigned stores, including induction and refreshers.
- Drive training effectiveness by identifying skill gaps, coaching for behavioral improvement, and reducing complaint and food cost variance.
- Conduct regular store visits to evaluate training implementation, reinforce brand standards, and offer on-ground support.
- Build a performance pipeline by tracking high-potential team members and supporting their development through feedback and targeted interventions.
- Ensure robust documentation through accurate reporting, coverage tracking, Training need analysis, and collaboration with Ops for SOP adherence and recurring issue resolution.

**Requirements**:

- Minimum 5 years of relevant experience in the food & beverage industry.
- Strong operational understanding of kitchen workflows, hygiene, SOPs, and food quality control.
- Strong communication and facilitation skills with the ability to engage blue-collar teams.
- Willingness to travel extensively across assigned locations.
- Working knowledge of Excel, reporting formats, and training documentation.